Error 0x80122727 trying to redeem £5 Xbox LIVE Card

Discus and support Error 0x80122727 trying to redeem £5 Xbox LIVE Card in XBoX Sales and Promo to solve the problem; I've just bought a 12 Month Live Starterack from Amazon.co.uk, included 12 Month Xbox LIVE, Max Curse of the Brotherhood and £5 Xbox LIVE Card The... Discussion in 'XBoX Sales and Promo' started by ReturnOfPicnic, Jan 10, 2016.

  1. ReturnOfPicnic
    ReturnOfPicnic Guest

    Error 0x80122727 trying to redeem £5 Xbox LIVE Card


    I've just bought a 12 Month Live Starterack from Amazon.co.uk, included
    12 Month Xbox LIVE    , Max Curse of the Brotherhood and
    £5 Xbox LIVE Card



    The codes for the Live and game both worked but when I enter the code for the £5 credit the system accepts the number, tells me I am redeeming a £5 prepaid card and to press confirm. When I press confirm I get the error number in the subject above



    I've tried the code via both the XB1 console and the xbox.com website.

    Please can you help resolve this.

    TIA RoP

    :)
     
    ReturnOfPicnic, Jan 10, 2016
    #1
  2. Cheesyslug
    Cheesyslug Guest
    Amazon.co.uk £5 prepaid codes received with 12M Xbox Live not working

    Hi there,

    Purchsed 12M Xbox live with free £10 (2x £5) credit from Amazon.co.uk on July 12th.

    Have been trying to redeem codes but keep getting an error message Error 0x80122727

    The code recognises that it is for £5 but when I click redeem it says "something went wrong"

    Spoke to Sarah P on Live chat and she confirmed codes were showing as active but advised I post here for a resolution.

    Please advise!

    Thanks for your time and help.
     
    Cheesyslug, Jan 10, 2016
    #2
  3. GRAVEXNIGHTMARE
    GRAVEXNIGHTMARE Guest
    Promotion Gift Card Error

    Was given this error when trying to Redeem the Promotion Gift Card through email link and manually entering the code:

    Xbos-0x80122727

    ce1c7bb2-2fb8-4b95-b95b-82d15fca06d2

    2016/12/27 - 03:12:24 UTC
     
    GRAVEXNIGHTMARE, Jan 10, 2016
    #3
  4. MissyMe0w Win User

    Cannot redeem gift cards. I get below error. Xbos-0x80122727

    I am also having this issue below is the error code when I try to redeem my cards that have no expiry stated

    Xbos-0x80122727

    0546183d-d064-486e-bfc4-d88dc3719ffd

    2015/01/26 - 22:14:51 UTC
  5. Bertman1212 Win User

    Titanfall preoder gift card not working

    Yes I have. On the website I get this for the error code.

    Xbos-0x80122727

    4e3187ba-5208-4348-8d6f-4cd4fe399acc

    Xbox error code

    Xbos-0x80122727

    DA04EB1C-B774-4DDA-BCD7-B3CB60FA12AD

    I ordered titanfall thru Microsoft
  6. MB5656 Win User

    80122725 error

    here you go:

    Error 80122725 occurs when you try to redeem a gift card on Xbox Live

    Problem

    You see the following error message when you try to redeem a gift card code on Xbox Live:

    Can’t retrieve information from Xbox Live. Please try again later.

    Status Code: 80122725

    This means that the card was not activated at the retailer.

    Solution

    To resolve this issue, return the card to the retailer and ask them to activate it.

    hope that helps :)
  7. Fear na Cruach Win User

    Titanfall preoder gift card not working

    I have also just run into the error message after attempting to redeem the titanfall preorder 10 dollar code. THis is what i get

    Xbos-0x80122727

    3592138d-78c2-4d8e-a084-0029e32233ec

    2014/07/03 - 19:48:07 UTC
  8. Banshee3 Win User

    1400 points card will not redeem

    Attempting to redeem on the 360 console gave me the error code that I looked up below:


    You see the following error message when you try to redeem a gift card code on Xbox Live:

    Can’t retrieve information from Xbox Live. Please try again later.

    Status Code: 80122725

    This means that the card was not activated at the retailer.


    Clearly she'll have to return to the store in the end. Thanks for the reply.
Thema:

Error 0x80122727 trying to redeem £5 Xbox LIVE Card

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