Error 0x80072EFD has popped up everytime I try to sign in on xbox app on my pc

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

Good evening

Error 0x80072EFD on the Xbox app usually indicates a connection issue between your computer and the Xbox server.

Make sure that you have a stable internet connection and that your computer is connected to it. You can try resetting your router or modem to see if that helps.

Sometimes clearing the cache of the Xbox app can resolve this issue. To do this, open the Xbox app, click on the three dots in the top-right corner, and select "Settings." Under the "General" tab, click on "Storage," and then click on "Clear all cached data."

didn't work I'm also having this problem

nope didnt work and im unable to even clear cache doesnt pop up for me

Here's what worked for me after spending weeks going through different microsoft forums (Win11 22H2):

- Task Manager > Services

- Make sure NlaSvc and netprofm are running.

- If not, start them and change their startup type to Automatic.

- Source

If you're unable to clear the cache of the Xbox app, you can try resetting the app instead. Here's how to do it:

Press the Windows key + I to open Settings.

Click on "Apps."

Find and click on "Xbox" in the list of apps.

Click on "Advanced options."

Scroll down and click on "Reset."

Confirm that you want to reset the app.