Error 0x80070bff

Daeconin · Jan 22, 2022

Soooo, xbox one was working fine until yesterday..logged on, tried to run applications and got error 0x80070bff ..tried hard power off,, unplugging all power sources for 30+ minutes at a time (3x), and now I just get a black screen on power up..only change of video/audio is when I long press the home button to get the power off, controller off, restart menu..anyone have ideas..?

:)

Rodrigo Oliver

Hi Gabriel, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Have you tried to run a system scan?

Open the Terminal window by pressing the Windows Key + X and Select "Open Powershell as Administrator".

Type this command: sfc /scannow

Press Enter.

If any error is found, follow the prompts to fix it.

There is also this thread by the user fr3sh that proposes a fix: https://answers.microsoft.com/thread/3942ef54-4cdf-425c-9728-7b0cddf04b95

Please take a look.

Jesse E'

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

- Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

- Wait 30 seconds, and then plug the power cord back in.

- Press and hold the Pair button (located on the left side of the console) and the Eject button (located on the front of the console), and then press the Xbox button on the console.

- Continue holding the Pair and Eject buttons for 10-15 seconds.

- Listen for two “power-up” tones a couple of seconds apart. You can release the Pair and Eject buttons after the second power-up tone.

- The console should power up and take you directly to the Xbox Startup Troubleshooter.

If your console doesn't have an Eject button, you can bring up the Xbox Startup Troubleshooter on this console by holding only the Pair button (steps 3 & 4) and then pressing the Xbox button. Continue holding the Pair and Eject buttons for 10-15 seconds.

- Once you see the Startup Troubleshooter, select Factory Reset and then choose "Keep Games and Apps"

- Once the Reset is complete, you'll be prompted to sign into your console using your Microsoft account credentials, after which you'll choose your preferred settings and your console should display normally again.

NB: A factory reset keeping games and apps will not delete your game saves as they are backed up in the cloud and will resync once you've signed in.

Jhonkito

Hi Gabriel, my name is Jhon and it will be a pleasure to help you.

It seems that you already tried a few solutions and none of them helped you, this suggests that there may be a problem with your account or it may be a forzamotorsport problem. The ideal would be to contact them directly so they can help you solve the problem.

I also recommend that you create a support ticket with the Forza team. I'll give you the link below:

https://support.forzamotorsport.net/hc/requests/new?ticket_form_id=360000091873
Note: This is a non-Microsoft website. The page appears to provide accurate and secure information. Beware of ads on the site that may advertise products frequently classified as PUPs (potentially unwanted products). Carefully research any product advertised on the site before deciding to download and install it.

I sincerely hope your problem is resolved soon.

Janet_C

Hello!

I'm a Independent Advisor. I will be glad to help you.

Turn off the console and disconnect the power cord to make sure the console is completely off.

Plug it back in.

Press and hold the Pair button and the Eject button at the same time, then press the power button on the console.

Continue pressing the Pair button and Eject button for 10 to 15 seconds.

You will hear two "power on" tones after a few seconds.

You can release the Pair button and Eject button after the second power-up tone.

This will take you to the troubleshooter, there you will need to reset the console, you can choose the option to keep games and applications.

Best regards.

Ravi Chahar

Hey James!

My name is Ravi, an independent advisor and expert user. I am happy to help you.

I understand how annoying it can be to see the error code 0x80070bff while playing a game. Let's try a few troubleshooting steps.

1). Turn off the console and disconnect the power cord completely.

2). Plug it back in.

3). Press and hold the Pair button and the Eject button at the same time, then press the power button on the console.

4). Continue holding the Pair button and Eject button for 10 to 15 seconds.

5). You can hear two “power-up” tones a couple of seconds apart. You can release the Pair and Eject buttons after the second power-up tone.

If this doesn't work, try repairing the game's app. Refer to this article: https://support.microsoft.com/en-us/windows/rep...

If this also doesn't work, try uninstalling and reinstalling the game.

Feel free to get in touch again if you have any additional questions.

Cheers,

Ravi

Error 0x80070bff