Error 0x80070780, DirectX Runtime, and File Locations

Discus and support Error 0x80070780, DirectX Runtime, and File Locations in XBoX on Windows to solve the problem; Hey there, I'll try to keep this brief: I've received the Xbox games pass for PC and have been trying to download Metro Exodus It's currently... Discussion in 'XBoX on Windows' started by CharlesFails, Jun 14, 2019.

  1. CharlesFails
    CharlesFails Guest

    Error 0x80070780, DirectX Runtime, and File Locations


    Hey there, I'll try to keep this brief:

    • I've received the Xbox games pass for PC and have been trying to download Metro Exodus
    • It's currently downloaded at 100%, but I can't play it as there's an error, 0x80070780
    • Another support thread here suggested doing a fresh install of DirectX Runtime and MS Visual C ++ 2015, and while I was able to do so for MS Visual, I cannot find the DirectX file in windows so that it could be deleted and reinstalled.
    • When I try to download DirectX from windows, it says it's already installed and thus I would have to delete it in order to update/reinstall it, but I can't find the file anywhere.
    • If in the worst case scenario that I can't play Metro, I would at least like to delete the more than 50GB game from my hardrive, as it's already taking up space due to the initial download. However I'm not sure where the files are located and can't
      find an uninstall option in the games pass program itself.
    • If anyone could provide support on these issues it would be Greatly appreciated--thank you!

    :)
     
    CharlesFails, Jun 14, 2019
    #1
  2. CharlesFails Win User

    Error 0x80070780, DirectX Runtime, and File Locations

    Today the game seems to have gotten an update of some sort making it playable, so if you're having problems similar to mine then try to 'download' it one more time.
  3. XBF Brad A Win User

    Error 0x80070780, DirectX Runtime, and File Locations

    Hi Charles,

    Thanks for coming to the forums. Unfortunately, at this time there are known issues with this game for some reason. Many have had issues downloading. We recommend to just wait it out and see if it is fixed.

    Thanks,

    Brad
  4. CharlesFails Win User

    Error 0x80070780, DirectX Runtime, and File Locations

    Roger that Brad--just wanted to be sure it wasn't something on my end. Thanks for responding
  5. S Y IN T IH Win User

    Error 0x80070780, DirectX Runtime, and File Locations

    Downloaded it 3 times now still Error.

    I hope it gets fixed soon wanted to play next week in my holidays...


    [​IMG]
  6. Tommy - MSFT Win User

    Windows 10 - Bigfish Games

    Hello MartinTrpovski

    Thanks for your reply.

    The error message seems to include some old things that we can't get information about this.

    But it seems that is a DirectX problem.

    Maybe you can try to download the DX runtime installation to fix this problem.

    Download DirectX End-User Runtimes (June 2010) from Official Microsoft Download Center

    ( make a folder to store the extra file)

    Best Regards,

    Tommy-MSFT | Microsoft Community Support Specialist
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Error 0x80070780, DirectX Runtime, and File Locations

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