Erro na troca de aliás[Translation-Incorrect exchange error]

Hello douglasazevedo2,

We appreciate the update. It appears the error is being displayed because the email address you are attempting to use is already associated with a Microsoft Account of its own. To change the alias on your account, please use an email address that does not
have a Microsoft Account.

I hope this information helps.

Hi Douglas,

Thanks for reaching out to the forums. We see you want to change your primary alias. Here is the guide for

changing email. As the one you want is a Microsoft domain this can't be moved to another account.

Warning When removing an email alias that’s a Microsoft domain (such as @Outlook.com, @Live.com, or @Hotmail.com), that email is completely deleted from our systems and can no longer be used to send or receive emails. It won’t be available
for use again as an alias on another account. Microsoft does not recycle email addresses, so it may not be reclaimed at a future time.

Hope this helps.

Brad

Realizei o passo a passo mas o mesmo erro foi apresentado. Segue o erro na imagem abaixo.

[Translation - I performed the step by step but the same error was presented. Follows the error in the image below.]

A primeira troca é gratuita. Depois dessa, precisa de um pagamento.

[Translation-The first exchange is free. After that, you need a payment. ]

Ola, eu consegui mudar a foto de uma conta minha tranquilamente no xbox, trocando a imagem por uma do xbox mesmo.

Mas olha, você esta tendo erro na hora de adicionar uma nova conta no xbox?

-[Translation - Hello, I managed to change the photo of my xbox account, exchanging the image for one of the xbox.

But look, are you having an error when adding a new xbox account?]