Epic & Origin Online Services Error

Hello Abinesh John,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We know how important it is to be connected to the Epic and Origin Online services to start gaming. As we check our resources, there has been an update from our thread regarding known issues and this is part of the topic. Link: Game Release Known Issues for December 2022 - Microsoft Community

We believe that it is best to check your account on Epic Games website first to accomplish the age verification and restriction policy they have. Then, you may retry to check if you can re access your game. By the way, in any case, you have issues with the network or accessing the services please check the ways to ask for additional support below:

Epic Games (Fortnite, Rocket League, Fall Guys, etc.)

• Age Verification and Restrictions for Epic Accounts
  
  • What is changing?
    
    • Customers will be asked to enter their Date of Birth (DOB) upon launching an Epic title and will be prompted to enter their parental email if the age entered is a child account age per their region. The parent will then need to check their email to verify the account for the child and set any restrictions they wish based on the options Epic games titles provide. These will not always be the same features and options that are provided through Xbox Family settings.
      
  • When is this happening?
    
    • Starting December 7th, family settings on Epic games go into effect.
      
  • What features will be affected?
    
    • All accounts that fall under the new restrictions may have limited access to the following features:
      
      • Voice and Text Chat
        
      • Purchasing
        
      • Displaying Online Identity
        
  • Looking for additional support?
    
    • If you’re a player experiencing any issues revolving around this change, take a look at the following page for assistance: Epic Games | Player Page
      
    • If you are a parent needing assistance with these new features, review the following page for assistance. Epic Games | Parent Page
      
    • If you need assistance with a specific title and this feature, use the list below to find the appropriate page
      
      • Fortnite - How Epic Games Cabined Accounts Work in Fortnite
        
      • Rocket League - Cabined Accounts Come to Rocket League
        
      • Fall Guys - Learn About Fall Guys Cabined Accounts
        
    • For general Epic support, go here: Epic Support
      
    • You can also follow Activision Support on Twitter here: Epic Game Support | Twitter
      

If you have further concerns kindly create a new thread using this link - Create a new question or start a discussion.

Sincerely,



Xbox Forum Moderator

Microsoft Community

If you try using another profile/account in console, the issue persist?

Let me know how it went with the different DNS address

Nat type is fine, i can play all other games just not epic services games. Seems more of an epic problem but they’re about as useless as an armless boxer

Just tried rocket league on another account and it works perfectly fine, it also works on PC too so I presume its now to do with my xbox account rather than epic. But im trying your solution as we speak

Yes, just played rocket league on my other account. And the DNS thing unfortunately hasn’t worked. This must be some sort of xbox profile glitch because ive just loaded up on a different platform and a different account. My xbox account has no active enforcement or suspension so its very irritating knowing theres barely a chance of fixing