Enough is Enough - Fix the problem

Discus and support Enough is Enough - Fix the problem in XBoX Games and Apps to solve the problem; This is the third time in probably less than two weeks that I'm writing you about this: ads that freeze and don't allow you to collect free tickets and... Discussion in 'XBoX Games and Apps' started by VegasTundra67, Dec 18, 2016.

  1. VegasTundra67
    VegasTundra67 Guest

    Enough is Enough - Fix the problem


    This is the third time in probably less than two weeks that I'm writing you about this: ads that freeze and don't allow you to collect free tickets and coins on Microsoft Bingo. When you click the tickets/free coins button, a Microsoft Games ad cues up,
    starts at 15 seconds, goes to 14 seconds and then freezes giving you a screen that the purchase can't be completed. This been going on since NOVEMBER!!!!!!!!!!!!! Can't you fix this????????? And as others have posted, you should reimburse us for not being
    able to collect these tickets and coins. And why is it only Microsoft Bingo that has these problems? Other Microsoft Games I use work fine, and ads don't hang.

    :)
     
    VegasTundra67, Dec 18, 2016
    #1
  2. VegasTundra67
    VegasTundra67 Guest
    Enough is Enough - Fix the problem

    This is the third time in probably less than two weeks that I'm writing you about this: ads that freeze and don't allow you to collect free tickets and coins on Microsoft Bingo. When you click the tickets/free coins button, a Microsoft Games ad cues up,
    starts at 15 seconds, goes to 14 seconds and then freezes giving you a screen that the purchase can't be completed. This been going on since NOVEMBER!!!!!!!!!!!!! Can't you fix this????????? And as others have posted, you should reimburse us for not being
    able to collect these tickets and coins. And why is it only Microsoft Bingo that has these problems? Other Microsoft Games I use work fine, and ads don't hang.
     
    VegasTundra67, Dec 18, 2016
    #2
  3. Da1stGoodacheez
    Da1stGoodacheez Guest
    Enough is enough!

    Every time I get online to play black opps 2 Xbox live asks me for a password or a security code.. This happened to me a few months ago. I couldn't remember my password so I got locked out of my last account. I still had 6 months left on my gold membership.
    What a waste! Now I built a new account. Remembered all my info and now they suspend me for not updating my billing info. WTF! How many times do I have to waste my money on gold memberships that I can't use? This system isn't designed for the customer, it's
    made for Microsoft to steal ur money and not let u get what u paid for! Calling customer service is no help either! They just say there's nothin they can do and make u pay and build a new account.BS! I know PS3 doesn't make they're valued customer go threw
    all this trouble to play their games. So if non of these Microsoft employees are gonna make this easier I'm going to try my luck else where. My son and wife also have an account and we have the Xbox one on reserve, but alots gonna have to change or I'm switching
    brands and going back to PS4 cause this is soooo unnecessary!! The system is fine. It's the Microsoft management that's broken this go round!
     
    Da1stGoodacheez, Dec 18, 2016
    #3
  4. Egg BoBo
    Egg BoBo Guest

    Enough is Enough - Fix the problem

    I agree. Please fix this. I have many tickets because of this.
     
    Egg BoBo, Dec 12, 2017
    #4
  5. Egg BoBo Win User

    Enough is Enough - Fix the problem

    I agree. Please fix this. I have many tickets because of this.
  6. NeoDan123 Win User

    Enough is enough

    If you violated the code of conduct you will get appropriate action taken against your account.
  7. xboxlive7 Win User

    Enough is enough

    I was banned for an xbox live mesaage, not in game communication. The enforcement team know nothing about the game.

    They are rogue, im not talking to them. Im waiting untill someone crazy gets offended by their misspractice and does something in real life they likely not see coming to them. I will just say, justice served.
  8. MarsNeedsTacos Win User

    Enough is enough

    No one banned you just for talking about lag, odds are someone reported you for profanity. And the terms of service specifically state certain behaviors will lead to a ban or permanent suspension. Good luck.
  9. MisterFizzle Win User

    Enough is enough!

    Hey there cheez,

    Sorry to hear you're having an issue with your security proofs.

    I'm having a difficult time understanding your issue.

    • When you say your account was suspended for not updating billing info, what do you mean?
    • What is the exact error message you see?
    • Is it happening when you try to do something specific like download an app or purchase a game?

    You can check out our guides on how to
    Change your Xbox LIVE account information     , Manage your Payment Options , or how to

    Add or Update Security Proofs    .

    You may also want to try our troubleshooter for
    Recovering your Microsoft account    .

    Let us know how that goes and we'll work with you from there.
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Enough is Enough - Fix the problem

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