Enforcement page issues

Discus and support Enforcement page issues in XBoX on Consoles to solve the problem; Hi I've attempted to review an enforcement suspension on their page, attempted to do the questionnaire but had issues with it crashing I'm trying to... Discussion in 'XBoX on Consoles' started by akira walters, Jan 1, 2018.

  1. akira walters
    akira walters Guest

    Enforcement page issues


    Hi

    I've attempted to review an enforcement suspension on their page, attempted to do the questionnaire but had issues with it crashing

    I'm trying to find out more details about the suspension as the account it is attached to is a teenager who uses the account to communicate with a parent that the teen does not live with, this suspensions is causing some issues.

    Can you please advise and help me with finding out the best way to get more details on this as I know the Enforcement page doesn't not have a forum and doesn't have a support system.

    :)
     
    akira walters, Jan 1, 2018
    #1
  2. ngocphi
    ngocphi Guest
    I have been advised to come here by Customer support members (Account issue)

    Customer support has no say on enforcement issues and have no direct way to talk to the enforcement team (there is no number but the enforcement page)
     
    ngocphi, Jan 1, 2018
    #2
  3. bowski477
    bowski477 Guest
    Enforcement page looping

    Have you tried multiple browsers and/or cleared your cache on your current browser?
     
    bowski477, Jan 1, 2018
    #3
  4. bowski477
    bowski477 Guest

    Enforcement page issues

    The enforcement team will not really go into great detail about the suspension. You can try different browsers or clearing your browser's cache to see if that clears the issue with the site. It's the only place to contact the enforcement team.
     
    bowski477, Jan 1, 2018
    #4
  5. Kathy A. Win User

    Issues with Enforcement page

    Hello IRxqrt,

    Thank you for posting in Microsoft Community.

    There is a possibility that your suspension has been lifted or you receive a strike or else, this suspension is for specific game only. To recheck your enforcement action, please try these:

    • Access the page (Enforcements | Xbox Support) from a different browser or device.
    • Try connecting to a different network and see if there is detail about your enforcement suspension in the page.

    If you cannot see the suspension, try to check the game you had this suspension notification and see the status of your suspension.

    Please note, no one here in Community can assist, check or lift suspensions or enforcement actions.

    For more info, please check: Enforcement strike system FAQ | Xbox Support

    Sincerely,



    Microsoft Community Moderator
  6. bowski477 Win User

    Enforcement page issues

    The enforcement team will not really go into great detail about the suspension. You can try different browsers or clearing your browser's cache to see if that clears the issue with the site. It's the only place to contact the enforcement team.
  7. ngocphi Win User

    Enforcement ban page issues

    Well you do know that in 2015 we used the enforcement forums right ?

    That why you don't see it

    If you are trying to appeal an perm suspension you can't as you would've had to appeal within a year of it
  8. Smwutches Win User

    Enforcement ban page issues

    Unfortunately it seems to be a current issue with the enforcement site. As there's no other way to contact the enforcement team there's not really anything that can be done. You could try contacting support to alert them of the issue. http://support.xbox.com/contact-us

    The enforcement foruns were shut down years ago. It's not even possible to view them anymore.
  9. halohunter553 Win User

    Enforcement ban page issues

    Thank you for clearing this up as I have trying to get a straight answer about this as Xbox support and everything I have tried didn’t have a answer hopefully the site gets the issue fixed
Thema:

Enforcement page issues

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