Ending a subscription

Discus and support Ending a subscription in XBoX Accessibility to solve the problem; I have tryed to cancel my subscription but the website will not give me the option. e15cea62-2ebe-4abe-8070-aa4df24c2e04 Discussion in 'XBoX Accessibility' started by CharlieGeritz, Oct 31, 2020.

  1. CharlieGeritz
    CharlieGeritz Guest

    Ending a subscription


    I have tryed to cancel my subscription but the website will not give me the option.

    :)
     
    CharlieGeritz, Oct 31, 2020
    #1
  2. ngocphi Win User

    Ending a subscription

    Keep in MIND that if you stacked your years to get the free upgrade for 3 years DONT cancel as you would forfeit the prepaid time

    This refunds the amount you paid for the 1month not thr upgraded 3 years

    Just turn off autorenewal and let it run out
  3. dempup Win User

    Ending a subscription

    Hi Charlie Geritz.

    If you are referring to Gold or Game Pass subscription, logon to Services & subscriptions and choose
    Manage > Cancel subscription on the item your want to cancel.

    If you are having issues accessing the page, try clearing the browser cache or use Microsoft Edge browser.
  4. DanielDunlevy Win User

    Never ending subscription

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    Check if you see it here? https://account.microsoft.com/billing/orders/
    If you do, you can click on Manage and Cancel.

    If you don't, kindly reach out to Minecraft support for assistance on this issue https://help.minecraft.net/hc/en-us/requests/new
    They said to contact microsoft xbox but i cant becuase when i request a call it says sorry something went wrong at our end
  5. Jesse E' Win User

    Never ending subscription

    If you can't find out the account where the charges are coming from, you'll need to contact your bank to block it and request a charge back.

    [​IMG]
  6. Jesse E' Win User

    Never ending subscription

Thema:

Ending a subscription

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