ENABLEING CROSSPLAY

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

There are multiple reports in regards to the aid concern but since there is no official announcement we just need to perform troubleshooting steps.

When you sign in to https://account.xbox.com/settings kindly “block” these settings if they’re already on “allow” then submit and after that “allow” again then submit.

After making the changes, kindly perform a powercycle on your console by following the steps below:

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POWERCYCLE CONSOLE​​​

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1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

Hi, my name is Fernando and I am an independent consultant for Microsoft products.

Are your crossplay communication settings enabled?

- In game. Go to the account tab.

- Under the online section, set crossplay to Enabled.

If you can see an option named crossplay Communication, make sure it’s set to Enabled. (If your friend isn’t gaming on PC, make sure he or she has enabled this feature as well.)

Hi, I'm Miguel, community expert, I may not be an employee of Xbox, but I see you need some help, I'm Happy to help you.

You should ensure that everyone you want to party up with has crossplay enabled.

To enable crossplay:

Open Black Ops Cold War multiplayer

Go to Settings

Navigate to the Account tab

Enable or Disable Crossplay

If the game is crossplay enabled you can.

Games that will be released on all platforms will hopefully all have crossplay in the future.

The new Call of Duty to be released is the 1st of many i hope to be crossplay between console platforms.

There is currently a few games that is crossplay enabled between pc and Xbox.

Minecraft has more platforms available for crossplay.