Email says there is an issue with my xbox live rewards account

Hello luizavale,

Your deposit is being prevented due to a mismatch between your US Rewards Account region and your Brazilian Microsoft Account region. When you register into the Rewards program, we create a Rewards account based on your Microsoft Account region at the time
of registration. Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will not also change your Rewards Account region. Therefore, when your Rewards Account attempts a deposit in one regional
currency, it cannot complete when your Microsoft Account is of a differing currency.

However, this issue can be fixed by heading over to the Microsoft Commerce page at (https://commerce.microsoft.com) to update your Microsoft account to match your Xbox Live Rewards location.

Hello Azrael66,

After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a database not under our control, we have escalated the problem, and it is currently being worked
on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.

Hello Zi0r,

After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a database not under our control, we have escalated the problem, and it is currently being worked
on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.

Here are instructions on how to change it -
support.xbox.com/.../manage-live-id.aspx

It will update itself on the Rewards program, however it won't be instant.

Will I still receive Xbox LIVE Rewards Points if I change my Windows Live ID (email)?

A. Yes. If you migrate your Xbox LIVE Rewards account to a new Windows Live ID (email), there may be up to a 96 hour delay before you can log into Xbox LIVE Rewards with your new email. You may even be prompted to re-register – just ignore this request,
but it will not hurt if you re-register. If you attempt to log in with your new email but Xbox LIVE Rewards does not recognize you, you can always check on your points using your old email. Rest assured, once the migration is complete, your points will be
moved, and you will be able to access the information with your newly linked email.

id say it was a fake email. as the only surveys LIVE do are via Xbox Live rewards, and worth 20MSP each.