Email address used for spend notifications

Found it! Once you are in 'info' there is an address book section. It's an email that relates to billing only. Changed now - thanks for the assistance.

You can have a main and a backup email associated with your Microsoft account, as well as multiple addresses such as one for billing and one for physical mailing for things you might order. One of your emails that is not your primary one but have been
accidentally marked as the email preferred for correspondence with purchase alerts etc. You can go into your Account settings by clicking on your gamertag and gamerpic in the upper right corner of these forums and selecting My Microsoft Account, and can view
and change the settings there.

Have located the settings for me and my son but my problem is I cannot find any that link to the old email account which is where the emails are being sent. I have looked at contact preferences, security, spend, activity but I cannot locate the setting
that indicates the old email account should be used for notifications for activity and spend. Thx

You can use your Xbox One console to find your child’s Microsoft account email address if either of these conditions apply:

• You can sign in to your own profile on the Xbox One (see Solution 1 below).
  
• Your child has a saved profile on the Xbox One (see Solution 2 below).
  

If neither of these solutions work for you, return to the previous step using
Your Steps on the right side of this page. Then, select another method of finding your child’s Microsoft account email address.

Solution 1: Sign in to the Xbox One using your own profile

1. Sign in to your profile on the Xbox One console.
2. Press the Xbox button
   to open the guide.
3. Select System.
4. Select Settings.
5. Select Account.
6. On the Account settings screen, select Family.
7. Select your child’s profile.
8. Select Add to this Xbox.
   
   Note If your child’s profile is already saved on your Xbox One console, you will not see the option to add them. If this is the case, go to
   Solution 2 below.
9. The next screen will show your child’s Microsoft account. If you know your child’s password, enter it now to complete the sign in process. (If you need help with a forgotten password, select
   Continue below.)

Solution 2: Sign in to the Xbox One using your child’s saved profile

1. Sign in to your child’s saved profile on the Xbox One.
2. Press the Xbox button
   to open the guide.
3. Select System.
4. Select All settings.
5. Select Account.
6. On the Account settings screen, select Sign-in, security & passkey.
   
7. On the Sign-in, security & passkey screen you will see your child’s email address displayed. This is the email address your child uses to sign into their Microsoft account.
   

Hey ARC2020,



Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you require any help with any other issues, please feel free to come back to the Xbox Forums for further assistance. If
anyone needs assistance with this issue or any other issues, we suggest creating a new thread.



Thank you again and have a great day!