Elite series 2 very poor quality for money, need to return a 3rd time

Lostmage · Jul 1, 2020

i purchased one on day of release and had issue's with it from the get go but wasn't playing a huge amount but during the lockdown i decieded to go through the warranty process and sent it back for replacement, the replacement was also faulty on the same
buttons A and right bumper, i have just recieved my 2nd replacement this time the right bumper is dodgy again and the whole unit clicks and creaks like it isn't sealed properly is there any way to talk to someone on the phone about this issue? as getting tiersome
now for such an exspensive controller

:)

BlynxOfficial

The only thing i could suggest is asking for a refund. Rather than keep returning the product

Lostmage

hi it was purchased through amazon and i am not eligable for a refund only to go through the warranty process again

dvante

The only thing i could suggest is asking for a refund. Rather than keep returning the product

If you purchased it from Microsoft, this guided walk-through will help you return your item.

See: https://support.microsoft.com/en-us...re-returning-items-bought-for-exchange-refund

LuxVXN

If you purchased it from Microsoft, this guided walk-through will help you return your item.

See: https://support.microsoft.com/en-us...re-returning-items-bought-for-exchange-refund

KingOfTheRen

I think they pumped the Series 2 out too fast and quite a few batches got very poor quality control.

Elite series 2 very poor quality for money, need to return a 3rd time