Elite Series 2 Controller broken, replacement came and it is also defective

My elite series 2 rb button doesnt work and i cant find a replacement button how do i fix this

Microsoft knew the controllers were defective and still sold them as a good product. they wont do anything to fix your controller because its most like out of warranty thats why the warranty was so short. The whole elite series 2 was a scam

https://answers.microsoft.com/en-us/xbox/forum/all/defective-xbox-series-2-elite-controller-and-class/2b11a3b7-d094-4073-97b7-da1dafba71ce

Hi there,

for an issue like this, since it was already send in to be repaired etc. I advise to contact Xbox Support to see what the best steps are to have this issue sorted properly.

To contact Xbox Support use the Phone or Microsoft Support Chat option at
http://support.xbox.com/contact-us

I have no problem with the standard series X and X box one pads

but my Elite Series 2 has a lot of stick issues and the tension tighten tool

thing was not in the sealed box with the new core controller

despite it being on the box it should be include, my pad replaced

the broken Black one which came with everything but broke the

next day I am hoping the Elite Series 3 is better, it would be nice

if they did a version with advanced chat audio and EQ like

one of the Branded Licenced controllers do, but hey gone off topic a bit.

I also have to retur my elite series 2 but how do i send the controller back with bear nothing on the controller or with what it came with

Yeah the Elite Series 2 was basically improved from feedback of users of the Elite Series 1

Many problems were fixed including the bumpers and the grip that also came loose after some time

Hope to get an Elite Controller one day