Elite Series 2 charging issues

Discus and support Elite Series 2 charging issues in XBoX on Consoles to solve the problem; My Elite series 2 controller charges just fine on the charging dock. But if I unplug the dock and plug the cable into the controller itself, it won’t... Discussion in 'XBoX on Consoles' started by Noah Grottoli, Oct 24, 2023.

  1. Elite Series 2 charging issues


    My Elite series 2 controller charges just fine on the charging dock. But if I unplug the dock and plug the cable into the controller itself, it won’t charge. Very annoying because if my controller dies, I can’t play while it’s charging.

    :)
     
    Noah Grottoli, Oct 24, 2023
    #1
  2. G v zauBerBerg Win User

    The new Xbox elite series 2 controller's battery can't be charged

    Hi Ning Heming,

    sorry to hear. Please check
    "Charge The Elite 2 Series"
    and if it fails send it back as soon as possible!!

    Hope this helps and please keep us informed
  3. Daniel Gill_354 Win User

    Elite Series 2 charging issues

    Hi Noah G! I hope you are well, delighted to be able to offer you my help!

    It is an honor to talk to you and try to help in whatever way is necessary, don't worry, I will do everything possible to help you solve this problem.

    If you connect it to a console or PC with the cable, does the controller turn on? Does it interact with the device you connect it to?

    If your controller doesn't work, try another cable. The Series 2 cable must be a USB to USB C cable. The cable must be able to send data in addition to charging; Most cables designed for phones and tablets that use USB-C are capable of sending data.

    If your controller still does not turn on after changing the cable, then it is likely faulty and will need to be sent in for repair if it is still under warranty.

    Best regards,
    Daniel.
  4. ColtonMann Win User

    Xbox Elite Controller 2 Stick drift

    Is this a way to get around the 99 dollar fee to fix it? It is crazy to think that Microsoft would charge for there repairs. I have had 3 original elite controllers fail (2 of which were covered by a warranty with the seller) and my new elite series 2
    controller has been having the same issue for several months. It is insane that the issue was so prevalent with the first series and was still a problem with the 2nd. Microsoft is aware of the issue and is charging people to fix it. This is nothing but a scam
    to make more money off of people who buy their product's!
  5. XA DRBATTLE Win User

    Best xbox one controller?

    i have the standard issue for xbox one x an elite series 1 and an elite series 2 and i can honestly say the elite series are worth the money
  6. Vinny #1 Win User

    The new Xbox elite series 2 controller's battery can't be charged

Thema:

Elite Series 2 charging issues

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