Elite pad never returned or updated

Discus and support Elite pad never returned or updated in XBoX on Consoles to solve the problem; I sent my elite pad off 4 week ago and the dispatch company has sent me the proof that they delivered it but the webiste still says i need to send my... Discussion in 'XBoX on Consoles' started by LG x Generation, Jun 18, 2023.

  1. LG x Generation
    LG x Generation Guest

    Elite pad never returned or updated


    I sent my elite pad off 4 week ago and the dispatch company has sent me the proof that they delivered it but the webiste still says i need to send my pad and i cant get through to customer services, what am i supposed to do?

    :)
     
    LG x Generation, Jun 18, 2023
    #1
  2. DeniqL Win User

    Elite pad never returned or updated

    Hi, I'm Luis a Xbox user just like you. Thanks for reaching out us here.
    What error are you getting?

    Can you try going to this link, choose the chat with Gamer option and then ask to be redirected

    https://support.xbox.com/contact-us
  3. MartinGlynn1 Win User

    Xbox Accessories Not working on PC

    Got the same issue.

    Have a PS5 pad routinely updated via the console and works FLAWLESSLY on PC.

    But buying a MS Elite pad that has been updated by a MS console that is pretty much USELESS on a PC running MS Windows is beyond ridiculous.

    Add to that there are complaints about this issue dating back to Oct 2021, and we're 6 months later in Apr 2022... No thanks, returning in the morning, and going back to the Sony pad that works as it should.
  4. BlastingAxis Win User

    Next gen controller, what are your thoughts?

    more customization like the elite with different sticks and d-pads
  5. Luciano Di Mase Win User

    Gamescom Announcements

    I was a bit disappointed that they didn't announce the new elite pad.
  6. pVADA Ignition Win User

    elite controller 2, right trigger button not registering constantly

    Thank you for your reply

    After some research on the Internet

    It turned out to be the problem of the game; Apex legends.

    I found many who are suffering from similar issues

    Coincidently I bought the elite pads when they had the problematic update

    And This also happened on regular controllers on certain situations

    So it was my brain that was a lemon, not the pad

    Thank you again
Thema:

Elite pad never returned or updated

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