Elite Controller V2 And Hair Trigger Lock Sleeves coming off!

Carper1967 · Dec 29, 2019

Hey all Merry Xmas and a Happy New year

I have been using my xbox elite v2 pad since 2nd November 2019 and have had no issues with the rear hair trigger locks responding to whatever setting,BUT,now during the past few weeks the rubber covers flirt off when changing a setting.

The rubber or silicone sleeves that cover these hair trigger locks are now having major issues to the extent that they come off when the trigger lock is moved and without them on,both trigger lock switches are very pointed and feel like pins or needles are
sticking in the fingers,making this pad unuseable.

These trigger lock switch covers are so small i have been very lucky to find mine after they flirt off unexpectedly with use.But what a pain it is to even try put them back on.

Surely these should come glued or permantly fixed onto the hair trigger locks and if they have,then surely we again (just like the poor glue used for the v1 rubberised grips) have glue issues.They should not come off regardless of little time used.

If they dont come glued on then that is why this is happening and i can see this becoming a major issue for ALL v2 purchasers.

like i said,they are so small that i can see the majority been lost after coming off unexpectedly and then giving discomfort through the sharpness without the sleeves on.

Through Very, who i purchased the pad from,i have had to get a service request reference number from microsoft,to even try and get this defective,faulty,expensive joypad replaced.

I just hope the replacement does not have the same issues and curious to see if anyone else has experienced this major design flaw.

So my question is....Is Any One Experiencing my issue?

:)

BigCx1987

Im having the same issues with my V2 controller. I bought mines in December from Walmart and a week ago the left lock cover fell off. It was a mess trhing to getvit back on. I'm looking into getting a replacement but I'll probably end up with another controller
with the smal flaw or the button stick issue.

HyperVenom523

I have 2 V2 I can only hope nothing like this ever happen to mine I would throw them in the trash 😁🤷&#55356;�‍♂️🔥

XBF Leo G

Hello BigCx1987,

Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread. We
will be more than happy to answer any questions or provide solutions for any issues. Thank you again and happy gaming BigCx1987!

Carper1967

Thanks for the reply to the post i made concerning this serious design flaw.

I had to buy another brand new v2 controller whilst the refund was in place for the faulty v2,which has now been refunded.What a mither.

The new v2 pad sent is no different to the rear rubber hair trigger lock sleeves on the pad i returned so this issue will 100% happen.

All Microsoft customer services stated over the phone was that they were not aware of this issue and if it did happen again then i was again start the process for returns and replacement under warranty!

Come on you V2 users only,please provide your input.This is a serious major design flaw and should not be happening.

AlexisG89

Hello,

I'm having the exact same issue you're describing. The 2 hair trigger lock sleeves are gone after barely a month of use, it's a shame and I don't understand how a so-called high-end controller can have such fragile parts. I didn't force it (I used this feature
2 or 3 times at the most).

So yes, I'm one of the people who have this problem too. This really doesn't inspire confidence for the near future regarding the robustness of the Elite v2 controllers. My best options are to claim warranty service from the reseller but I will probably
be given a new controller with the same design flaw... Or buy some glue and glue it myself...

In both cases I'm not satisfied with the product, especially considering the low robustness for that price.

Regards

Elite Controller V2 And Hair Trigger Lock Sleeves coming off!