Elite Controller Support Outside of Warranty

Hi guys. I became interested/intrigued by the Xbox Elite line of controllers a couple of years ago when I heard one of my favorite video game reviewers lavish the product line with praise, boasting that (as a professional game reviewer) he had logged 1000+
hours on his Elite Series 1 controller and praising the general durability, quality and longevity of the parts used by Microsoft. Essentially, the reviewer implied that this was (almost literally) the controller of a lifetime.

Still, being somewhat skeptical and frugal, I eventually ended up getting both Series 1 & 2 Elite controllers secondhand. Unfortunately, I had to return the Series 2 to the secondhand shop where I purchased it, because it had a faulty A button (likely factory
defective--would not register presses from odd angles other than 90 degrees) and the left stick had already developed drift issues (probably due to excessive/improper use of the previous owner).

My Series 1 controller, on the other hand, I have been incredibly happy with, and it has no noticeable mechanical issues, except for the fact that it eventually developed the (apparently quite common) issue where the rear textured grips have begun to bubble.
And now I am left with the prospect of dealing with the bubble (which I have better secured with a bit of super glue) or buying the non-Microsoft replacement grips available on sites like Amazon for around $20. I am tempted to buy a set from Amazon, as the
reviews are reasonably positive, but that being said, I would not hesitate to buy an official set from Microsoft for a similar price, and I would do so with much more confidence.

As a burgeoning Ultimate Xbox Fanboy (haha), I guess I just want to ask if it would be possible to consider offering official replacement parts in the future? Or a repair program (obviously for money $$ since out of warranty) to maintain these ostensibly
wonderful and long-lasting controllers? I know these controllers are marketed as long-lasting and durable, so offering spare parts for them may seem like an admission of defeat to the consumer. However, I think leaving those of us in the cold who just happen
to be outside of warranty or who were not wealthy enough to pay full price for these "near-legendary" controllers, does just as much damage to the Xbox "seal of quality" and brand as admitting that there are occasionally problems that need addressing with
even these, the most rugged of all controllers.

As it stands now, I find it very difficult to recommend this product line to other game/Xbox enthusiasts, and more often than not, I find myself reaching for a standard (non-Elite) Xbox One controller. Thanks for reading this long post.

Love to all the other burgeoning Xbox fanboys and all you guys and gals that work to make Xbox great.

-D

:)