Elite controller left stick unresponsive

Hello,



Greetings!



Thank you for posting in Microsoft Community.

It appears that you are having issue with the Elite Series 2 controller specially on the left stick that happened when a joystick is connected. Let us check and see on what we can do to help resolve your concern.

We would like to ask few questions to help us isolate the issue further.

1. When did the issue start?

2. What troubleshooting steps have you done so far?

3. Are you experiencing this on a specific game or to all the games?

4. Are you experiencing this while playing on Xbox device or on Windows device?

For the meantime, you can refer to the link below for the troubleshooting steps:

• Troubleshoot your Xbox Wireless Controller | Xbox Support
  

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

Hello,



We haven't heard from you in 72 hours, so we assume your problem has been solved. We won't be monitoring this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).











Thank you for your understanding.



Respectfully,

There really is no fix for the stick drift that you are describing. The fastest and best solution is to replace the faulty controller.

Hey there Rolkius.

Glad to hear you were finally able to get through to Phone support, apologies for the delay in response. Were you finally able to set up a repair?

Hey there Rolkius.

Sorry about the controller drift trouble. Unfortunately if one your sticks is drifting, a repair or replacement is going to be your best option as outlined in this

Xbox One Wireless Controller Troubleshooter. Depending on your region and when you bought it you may be eligible for a replacement via warranty, if not purchasing a replacement is going to be your best option.

Thanks for understanding!