Elite Controller Disconnecting

Hi, i also have problems with disconnection of the controllers, i have just purchased the elite controller and it also happens with this one.

Updates:

Paired both controllers to console at the same time. Both controllers lost and regain sync at the same time.

Paired Elite controller to iPhone. No disconnects.

Paired one controller to console and other to phone. Controller connected to console disconnected, controller connected to iPhone stayed connected.

Same, just got an elite xbox one controller- it and a 2nd controller are just connecting and disconnecting. Even tried a 2nd cable.

What does it mean?

Hey Tyler,

Sorry to hear you're having issues with your Elite 2 controller :/ Here's some questions/things you can try that might tell us more (totally understand that you probably can't try all of them):

1. Have you tried any other controllers with your Xbox and do they ever exhibit this issue (disconnecting while wireless)?
2. Does your Elite 2 controller have the same issue (disconnecting while on wireless) on other Xboxes?
3. Have you tried a hard reset on your Xbox just to rule that out?
4. Have you tried removing the batteries from the Elite 2 controller while disconnected from the cord? (like controller hard reset)
5. Have you checked to make sure the battery are seated firmly in the controller and that the back plate fits snugly?
6. Have you tried syncing your Elite 2 controller to another Xbox, and then re-syncing it back to your own Xbox?

Hopefully this will help us determine if it's your controller or Xbox that is causing the problem!

Hey! This article helped me, check out the options on why or how your controller could be disconnecting! https://medium.com/@pankee/solution...roller-disconnects-constantly-on-598a29d0ae25