Elite controller battery drains and shuts off

Sounds to me like the controller is turning itself off. its a feature of the controller to prevent battery drain when the controller isn't being used.

What the hell the control pad was showing it needed to be charged right, it was in the red, ive plugged it in for ten minutes MAX an now the light has turned white??

I'm pretty sure the battery is only offered as a packaged deal. ( play and charge kit) You likely can find third party rechargeable battery packs by themselves,as well as with a charge cable for around 10-15 bucks. I myself prefer to stick with the official
branded accessories though.

I am having a similar issue. The play and charge kit is only a month old but it won't hold a charge. When almost dead I connect it to the Xbox One via the cable, the light glows amber (charging), then come back the next morning. Unplug the cable, play for
a short while and the batteries are dead again. Can't exchange the kit since it's past my return window. Can I buy just the battery pack somewhere?

support.xbox.com/.../play-and-charge-kit-wont-charge. Give that a read and try the solutions.