Elite 2 Controller Will Not Pair via Bluetooth to PC

So long as its paired correctly through the Xbox Game Streaming App, then yes, the Elite and Elite Series 2 controllers should both work on a mobile device via Bluetooth and wireless pairing on Android.

Check this link out for more information.

https://windowsreport.com/xbox-one-s-controller-wont-pair-android-bluetooth/

I have the same issue:

* the plain Xbox controller (non elite) connects via bluetooth to the TV and is recognised by the Xbox cloud app on my Samsung TV. I can use it to play games using the Samsung Xbox app.

* the brand new Xbox Elite Series 2 controller connects via bluetooth to the TV and is NOT recognised by the Xbox cloud app.

I tried several attempts deleting the pairing, re-pairing. Turn off TV on the power switch. Re-installing the Xbox app on the Samsung TV.

The result is always the same:

* The Xbox Elite Series 2 controller connects successfully to the TV and is shown as Paired and Connected in the Samsung TVs feature where you add external devices.
* But the Xbox app shows the yellow ! exclamation mark and does not recognise the Elite Controller.

I’ve paired my other non Elite standard Xbox controller now vie Bluetooth and USB, which works both.

Hi all,

in my case solved as following:

1) Install on PC app Xbox Accessories

https://www.microsoft.com/store/productId/9NBLGGH30XJ3

2) Connect controller to PC via microUSB

3) Update firmware in controller

4) During update remove if exist already Bluetooth paired Xbox controller

5) Pair via Bluetooth

6) Paired and working correctly same as always worked before

It is very strange as it was working all the time until my son connect Xbox controller to another PC via cable then it was impossible to pair again to original PC via Bluetooth. Anyway working again with steps above...

Good luck and let me know pls if it helps....

Hi ChuckP91,

I know you mentioned that you have performed all troubleshooting that Microsoft recommends, but want to make sure the basis are covered.

Are all Windows updates completed to the most recent version of Windows?

According to this Xbox support article, once Windows updates are completed, these are the next troubleshooting steps which include using an Xbox Wireless adapter for windows 10 to pair the controller to the windows device. The article also includes the steps if you have built-in Xbox Wireless signal and basic troubleshooting for the bluetooth connection.

This Xbox support article offers advanced troubleshooting for bluetooth connections for Windows devices. I recommend checking out, "My controller does not connect or disconnects unexpectedly when using Bluetooth" which provides visuals and steps for running the bluetooth troubleshooter.



XBF Drew

I'm running into this issue too. I can pair my series 2 controller with my PC via bluetooth and it works fine. However, as soon as I use the usb cable and plug it into my PC, like if I wanted to charge it while playing, it works fine. Unfortunately if I
then unplug from the USB cable, the controller no longer pairs via Bluetooth. I have to forget the device in Windows bluetooth settings, then re-pair it like it's the first time I've ever done it.

It's like by connecting via USB resets the controllers memory of connecting via bluetooth or something. Quite annoying.

I also agree, we should be able to configure the controller wirelessly somehow. Whether it be via some new dongle thing or preferably via bluetooth.