Elite 2 controller extended warranty

Discus and support Elite 2 controller extended warranty in XBoX on Consoles to solve the problem; I purchased the elite 2 controller in July 2020 WITH 3 years extended warranty. This means that the extended warranty expires in July 2023. I do not... Discussion in 'XBoX on Consoles' started by anita maharana, Apr 6, 2023.

  1. anita maharana
    anita maharana Guest

    Elite 2 controller extended warranty


    I purchased the elite 2 controller in July 2020 WITH 3 years extended warranty. This means that the extended warranty expires in July 2023. I do not understand why the extended warranty serial number is different to the controller as I have only ever purchased one controller. For almost a year, I have tried to contact Microsoft (minimum 20x) via chat function (‘speak to a human’) but no success. In February I sent the controller to be repaired/ replaced under the warranty but it was sent back a week later with nothing done not even courtesy of a note. I then sent it back (paid P&P £7.65) with a long complaint letter with attachments. The controller was returned last week again with zero done, no note or even acknowledgement of the complaint. Why does Microsoft make it SO dam hard to be contacted to honour the Warranty, a warranty that costs extra! Why sell the warranty if is is unable to be used. I need Microsoft’s email address for complaints procedure.

    I hope they will acknowledge this!!

    :)
     
    anita maharana, Apr 6, 2023
    #1
  2. andrewGiorlando Win User

    Xbox elite series 2 controller

    They recently extended the warranty for elite 2 to one year. https://support.xbox.com/en-US/help/hardware-network/controller/elite-controller-series-2-warranty . maybe this will help
  3. Jeepwrnglr95 Win User

    Xbox Elite Wireless Controller Series 2 Problems

  4. Jeepwrnglr95 Win User

    Xbox Elite Wireless Controller Series 2 Problems

  5. Frankalore the Merci Win User

    Best xbox one controller?

    I would recommend an Elite series 2 WITH A WARRANTY. The series 2 is a nice controller to own but has a history of breaking down at the worst times. If you get an extended warranty it will make the purchase worth it.
  6. XBF Leo G Win User

    Xbox Elite Series 2 Controller Warranty

    Hello zachariah535,

    Thanks for posting on the Xbox forums. We understand that you are interested in learning more information about the warranty for the Xbox Elite Series 2 controller. The Xbox Elite Series 2 controller has a warranty of 90 days. Users are able to purchase

    an extended warranty for $20     within the first 45 days of purchasing the controller. This extends the warranty time to three years. We hope this information helps
    zachariah535!
Thema:

Elite 2 controller extended warranty

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