Elite 2 controller doesnt work on PC

Yes, I've done this. I've literally spent hours looking up videos and forums

When I play Fortnite if I press A and move forward/backwards it'll controll my master volume for my computer, and sometimes if I mash A too much, it'll just randomly bring up big screen mode for Steam. I've looked at all my button layout controls in all of
my settings, and I've tried even resetting and uninstalling and reinstalling. I just build a brand new gaming PC so nothing I have is outdated or what not. It just sucks because I've spent all this time and money and I'd just like to play games like Tony Hawk
Remake and Rocket League on a nice controller, like what are the actual odds of the first Elite controller being a dud, and then getting a 2nd thats also a dud? I really cant tell if I'm just stupid and crazy if this product actually just sucks. I have a very
specific look im going for in my room and the Elite 2 matches it really well. Its really going to be a huge let down if I cant get this to work.

Hello,

thanks for reaching out to the forum. At first im sorry you‘re witnessing such problems with the controller.

Did you already install the Xbox Accessories App for PC? You can remap the buttons to fix your A problem at least. Have you installed the latest update for
the controller?

Hello, as mentioned the elite 2 controller has bluetooth but if your pc doesnt you will need a bluetooth dongle for your pc. Also, I highly recommend the elite 2 controller. I loved the first one and find that the 2 is even better. It is slightly smaller
than the first and one reason I preferred the elite 1 was because of the tension in the sticks. They seemed much more precise. I cant even use a regular controller anymore as they feel loose and cheap to me. The elite 2 went a step further and you can actually
adjust the tension on the sticks. There are 3 different settings that go from loose to very tight. I personally love it.

Did you find a solution to this problem? I updated my Elite series 2 yesterday, and now I have the exact same problem. Elite series 2 is recognized as a regular xbox controller and does connect via bluetooth, but doesnt work. Connected via USB-c the XBOX accessories app doesnt even recognize it...

Tried uninstalling and reinstalling the app, but that didnt help.

Used elite first gen for years and just got good at replacing broken bumpers. I had high hopes for the elite 2 but sadly my elite 2 right bumper clicks but doesnt register input most of the time after only 2 months.

submitted warranty claim, and will have them replace it - but even though i prefer the feel of the sticks and triggers on the msft controller, i am switching to razor wolverine.

not matter how good it feels if a contoller doesnt control, its worthless.