elite 2 controller A button not responsive

hhad an elite series 2, mine has really bad analog drift and un responsive buttons, it became unuasable so I took it back and changed to the Razer ultimate edition wired controller much better choice

Hello TYRIN B.,

We appreciate you for sharing this with us and welcome to Xbox Forums.

We understand that you are experiencing slow response time when using the back paddles on your Elite Series 2 Controller. I'm here to help you with that.

To proceed, as per LegoNinja187, on this thread: Elite Controller Series 2 paddles not working - Microsoft Community

Just make sure the paddles are on the controller correctly and are pressing in the little button under them. also make sure that they have an assigned button in the Xbox accessories app.



On the other hand, I would like to ask if you have updated your controller's firmware to the latest version? If not, please follow the steps below to update your controller's firmware:



1. Connect your controller to your Xbox One console or a Windows 10 PC using a USB cable.

2. Press the Xbox button to open the guide.

3. Select Profile & system > Settings > Devices & connections > Accessories.

4. Select the ellipsis (…) button next to the controller you want to update.

5. Select Device info > Firmware version.

6. If there's a firmware update available, select Continue to start the update.



After updating the firmware, please test the back paddles again to see if the response time has improved.



If the issue persists, you can try resetting your controller to its default settings. Please note that resetting your controller will erase all customizations, including button mapping and sensitivity settings. To reset your controller, please follow the steps below:



1. Press and hold the Pair button on your controller for three seconds.

2. Release the button.

3. Press and hold the Xbox button on your controller for 15 seconds.

4. After 15 seconds, release the Xbox button.



Once your controller has been reset, please test the back paddles again to see if the response time has improved.



If the issue still persists, you may want to visit these helpful articles:

Get to know your Xbox Elite Wireless Controller Series 2 | Xbox Support

Configure your Xbox Elite Wireless Controller Series 2 | Xbox Support

I hope this information helps with your Elite Series 2 Controller. If there is any misunderstanding or clarification that you want to add, please let me know.

Kind regards,



Microsoft Community Moderator

As I have learned from my recent chat.

After 10 months of normal use (not even, since I only play a few hours a week), I now have a 230$ paperweight that looks like an Elite Series 2 controller.

Sorry only option would be to have it fixed through warranty...but since its expired that cant happen. No other options would be available through Microsoft or XBox.

Thank you for your response. ES2 controller stands for Elite Series 2 controller, which is a Microsoft product. XCS stands for Xbox Customer Support.