Elden Ring save crashes on entering game…Xbox Series X

Hi Seth, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

When the game closes, do you receive an error code?

There's a possibility the save file is corrupted, we can try a few troubleshooting steps to fix it.

Even if you have done some of the steps below, please do them again, but in this order.

Uninstall the game, clear the local saved data, reset your console, and then reinstall the game.

After uninstalling the game, clear the local saved games.

Press the Xbox button on your controller to open the guide.

Select Profile & system > Settings > System > Storage.

On the Manage storage devices screen, select: Clear local saved games. This deletes games saved to your hard drive, but they'll still be saved to the cloud.

Then, reset the console:

Before you continue, make sure you've got the account sign-in information. You'll need it to log back into your console after the reset.

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Select Reset and keep my games & apps.

Finally, reinstall the game.

I hope this helps.

Source:

https://support.xbox.com/help/hardware-network/console/reset-console-to-factory-defaults

Hello! Xbox Ambassador House Baelish here! I can also confirm Elden Ring, Crusader Kings 3 and WWE 2k22 all say they don't allow livestreaming. What is odd is that WWE 2k22 and Elden Ring will still display game footage whereas the newly released Crusader Kings 3 on series x will not allow any feed at all.

Hello Anthony,



Greetings!



Thank you for posting in Microsoft Community.



It seems that you're experiencing issue loading your game saved data with Elden Ring on your new Xbox Series X. Based on the steps you've already taken, it sounds like you've tried all the basic troubleshooting steps. Let us perform some other steps that can help resolve your concern.



One thing you can try is to check if there are any updates available for the game. To do this, go to "My games & apps" on your Xbox dashboard, select Elden Ring, and then press the "Menu" button on your controller. From there, select "Manage game & add-ons" and then "Updates." If there are any updates available, make sure to install them.



If that doesn't work, you can try deleting your saved game data for Elden Ring. To do this, go to "My games & apps" on your Xbox dashboard, select Elden Ring, and then press the "Menu" button on your controller. From there, select "Manage game & add-ons" and then "Saved data." Delete any saved data for Elden Ring and then try launching the game again.



If none of these steps work, you may want to reach out to the game's developer or publisher for further assistance.

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey FaryarKankash, how are you today? Hope you're well.

When you say crash, do you mean it turn itself off?

Does this happen only when playing Elden Ring?

Check for any updates on your console, also, try to reinstall the game.

It's not normal for your console to behave like that. I do have a Series X myself, and also played Elden Ring, not for too long, but in my case, it ran smoothly.

I do advise that if this keeps happening, you try to send it back to the warranty.

This is my exact situation. was playing elden ring, the headphones randomly disconnect, as they do from time to time, then when it popped back in caused the game to completely crash....