earth defense force: insect armageddon will not let me buy it for free

Vanquish

Dark Sector

Wet

Splatterhouse

Earth Defense Force: insect armageddon

all of which can probably be found for under $10

does it give you any error?

your purchase could not be completed try it later

your purchase could not be completed try it later

Have you tried via xbox.com as well as your console?

Do you have a valid payment method on file (Credit Card/ PayPal) and you have no overdue payments?

Hello
JODOVALO!

Thanks for responding with the updates and helpful information.

How long have you been trying to make this particular purchase?

I would suggest contacting an Xbox Live support agent by following the steps below. The agent would be able to look into your account and see what might be causing that issue or even maybe make the purchase for you.

(To set up a call back from support, follow the steps below)



As provided above the best way to reach Live Support would be here:
https://support.xbox.com/contact-us#0



Step 1 ----Select Xbox One

Step 2 ----Select See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support



I hope this helps a bit more. Let us know how it turns out!

Felix

Xbox forums support