early deposit request not appearing

Quinnster247 · Jun 5, 2018

:)

Tarmac Ace UK · Jun 5, 2018

Credits not deposited / no early deposit button?

My account is showing 30,000 XBL Rewards credits as of the 4th Jan 2017 but they weren't automatically deposited into my MS account on the 15th. I also don't have the button appearing to request an early deposit?

Smwutches · Jun 5, 2018

Request early deposit?

The request deposit button is only available when you have at least 1,000 credits pending, but less than 5,000. It's just so you can have credits deposited before needing to have 5,000 pending first. Once you get to 5,000, they are automatically scheduled
to be deposited by the following 15th or 30th of the month, so when they are scheduled for deposit depends on when they became pending. Generally, if you get to 5,000 between the 1st and 15th, they are deposited by the 30th of the month. If you get to 5,000
between the 15th and 30th, they are deposited by the 15th of the next month. There is no way to have credits deposited any earlier than what is scheduled.

Smwutches · Jun 5, 2018

The request deposit button is only available when you have at least 1,000 credits pending, but less than 5,000. It's just so you can have credits deposited before needing to have 5,000 pending first. Once you reach 5,000, they are automatically scheduled
to be deposited by the following 15th or 30th of the month so there is no longer a need to request one.

XBLRewards0 · Nov 3, 2018

Hello Quinnster247,

I looked up your account and saw you have 5,000 credits on your account. The pay out process will run on schedule on June 15, which means your credits should convert to spendable cash later that day or on June 16th.

Smwutches

The request deposit button is only available when you have at least 1,000 credits pending, but less than 5,000. It's just so you can have credits deposited before needing to have 5,000 pending first. Once you reach 5,000, they are automatically scheduled
to be deposited by the following 15th or 30th of the month so there is no longer a need to request one.

XBLRewards0

Hello Quinnster247,

I looked up your account and saw you have 5,000 credits on your account. The pay out process will run on schedule on June 15, which means your credits should convert to spendable cash later that day or on June 16th.

Smwutches

For help with the Rewards program, you would need to post here -
forums.xbox.com/.../29.aspx

Rewards credits are deposited by the following 15th or 30th of the month after you have at least 5,000 credits pending, unless you request an early deposit. Early deposits will be deposited on the deposit date listed on the site at the time that you request
the deposit. You have to have at least 1,000 credits pending in order to request an early deposit.

Smwutches

There is no way to have credits deposited any earlier than what is scheduled. The request deposit option is only available when you have at least 1,000 credits pending, but less than 5,000. It's just so you can have credits deposited before needing to have
5,000 pending first. Once you reach 5,000, they are automatically scheduled to be deposited by the following 15th or 30th of the month.

XBLRewards8

Hello kRON3,

As mentioned on your post yesterday (https://forums.xbox.com/en-US/thread/532becdb-e25f-44bc-ba32-15dbb1bad870):

We cannot deposit outside of these deposit dates. The FAQ entry means you can request a scheduled deposit before the 5000 Credit amount (at 1000 pending Credits). It does not mean you can request a deposit before the deposit date.

early deposit request not appearing