EA Play Games with Game Pass Ultimate not downloading. See below.

AraGureghian · Mar 23, 2021

So and BTW NEVER have I had an issue with any Xbox games.

* Game Pass Ultimate .check [I use both console and PC]
* Xbox installer .check

* EA Play "BETA" installer .check

* Xbox app .check

I open the Microsoft app. Pick an EA Play game. Download. Jumps to EA Play Beta app. It says "downloading" but at a stand still. On one EA Play page while researching the EA Play Servers status is in red. Maybe out?

Tried two different games.

Any thoughts? as I research some more seems as I am not the only one.

Solutions? Thank you.

:)

ngocphi

You need the ea desktop app

AraGureghian

Yes .Of course

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By the way . Thanks

XBF Zineb F

Hello there @AraGureghian, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. I want you not to worry about the situation because I am here to help you out! Please access the link bellow and follow the instructions provided to troubleshoot the installation issue.

The link: Troubleshoot game installations on a Windows 10 device | Xbox Support

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

[ A J ]

Hi, WolfStorm20! thank you for reaching out.

My name is AJ, I'm an Independent Advisor for the Xbox Community.

- Your remaining time for Xbox Live Gold will be converted to Xbox Game Pass Ultimate. Please refer to the chart mentioned in the FAQ of this page to see what's the current conversion rate for these subscriptions: https://www.xbox.com/en-US/xbox-game-pass

- Your remaining time for EA Play will also convert to Xbox Game Pass Ultimate. Please refer to the text below:

"EA Play for Xbox members who join Xbox Game Pass Ultimate will have their EA Play membership on Xbox automatically canceled, and any remaining time will be rounded up and converted to Xbox Game Pass Ultimate time at a ratio of 3:1. That means if you have 90 days left on your EA Play for Xbox membership, it’ll convert to 30 days of Xbox Game Pass Ultimate."

Source - https://help.ea.com/en/help/ea-play/ea-play-and...

______________________

I hope this helps!

Rhoose

I am having a similar issue (on all EA Play titles included with game pass ultimate)

1. Select game (sw bf 2 for example)

2. No option for ‘download’ or ‘install’, only ‘open in microsoft store’

3. Prompted to purchase ea play

Has EA play and game pass ultimate merged yet?

EA Play Games with Game Pass Ultimate not downloading. See below.