EA games crash immediately after starting

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Holy, Xbox gamepass games work normally?

Do you have antivirus, vpn or firewall?

If so, disable them and see if the error persists.

Tell me what appears in this test please. Download the companion xbox console app > settings > network > NAT type

And connectivity

Let's try this IP and cache cleanup, please

Type CMD in the search bar;

Right-click on the Command Prompt option;

Click on the Run as Administrator option;

From the Command Prompt screen, execute the commands described below, pressing Enter at the end of each line:

ipconfig /release <Enter>

ipconfig /renew <Enter>

ipconfig /flushdns <Enter>

ipconfig /registerdns <Enter>

nbtstat -rr <Enter>

netsh int ip reset all <Enter>

netsh winsock reset <Enter>

These commands are for resetting IP configuration and network-related caches that may be stored on your computer.

1.On the desktop, press the Windows + R keys simultaneously to open Run;

2. At run type cleanmgr and click OK to open Disk Cleanup;

3. In the Disk Cleanup window, select the C: drive (if asked) and click OK;

4. In the Disk Cleanup for Windows 10 window, select the checkboxes for the files shown and click Cleanup System Files.

5. After cleaning, check the checkboxes that are not checked again and click OK>Delete Files.

Send me the result of the second test please.

And after carrying out all the processes, try to access some game, please.

Also getting this, but for the Mega Man X Legacy collections; Games will not start and Immediately crash.

Thanks for the response, but I did this and it still doesn't work. Now the app crashes after sitting on the "Connecting to EA Servers" screen for about 15 seconds. I also tried uninstalling the app again and power cycling the console. I did get a "Microsoft
Services aren't available at this time" message the first time i loaded the app after reinstalling it after it sat on the connecting message for about 30 seconds, then it immediately crashed.

Yes (i5-2500 + gtx 1070)

Previously, the game was launched, but now immediately after pressing the enter game the game crashes.

Steam support is only for Steam

EA are the ones who can support their game.

In the meantime we’ll do our best. What screen do you get to before it crashes? Is it the splash screen or does the game load in some and then crash? Or does it do nothing and quit?

Hi,

The game starts and crashes after the language selection screen without any error message or error code.