EA FC 24 Ultimate, purchased for my kid, not showing as available under his account

Discus and support EA FC 24 Ultimate, purchased for my kid, not showing as available under his account in XBoX Games and Apps to solve the problem; Hello, I purchased as a pre-order the EA FC 24 Ultimate for my kid, but I didn't receive any redeem code (to activate under his account as I don't... Discussion in 'XBoX Games and Apps' started by Svetlin Nikolov, Sep 29, 2023.

  1. EA FC 24 Ultimate, purchased for my kid, not showing as available under his account


    Hello,

    I purchased as a pre-order the EA FC 24 Ultimate for my kid, but I didn't receive any redeem code (to activate under his account as I don't plan to play the game) and for him, the game is only shown as to be purchased. I can't find any reliable source for what I can do to transfer the game to his account. The Family is setup on the Xbox One S and no purchases can be made under the child's account (hence why I bought it).

    Could someone help with how to sort this out, please?

    Thanks!

    :)
     
    Svetlin Nikolov, Sep 29, 2023
    #1
  2. HomegrownSilky Win User

    EA FC 24 Ultimate, purchased for my kid, not showing as available under his account

    The game would be tied to your account since it was purchased under your account. It is not possible to transfer purchases between accounts. If you have the console set as your Home, you can share the game with him. https://support.xbox.com/en-US/help/hardware-network/console/my-home-xbox Otherwise, you'd have to see if you can submit a refund request for the purchase and then repurchase the game as a gift to get a code you can redeem on your son's account.
    Since that game was a pre-order, the purchase date is more than 14 days ago, as such I'm no longer eligible for a refund and I can't find anywhere a redeem code to apply on his account (I have never installed or played the game). I am not sure why it is so hard to transfer games in accounts under Family Safety where the child account is clearly shown.

    Because you purchased the game under your account. You don't receive a code when making a game purchase as it automatically is redeemed to the purchasing account. Purchases are tied to the account that made them and you cannot transfer items between accounts.
  3. Svetlin Nikolov Win User

    EA FC 24 Ultimate, purchased for my kid, not showing as available under his account

    The game would be tied to your account since it was purchased under your account. It is not possible to transfer purchases between accounts. If you have the console set as your Home, you can share the game with him. https://support.xbox.com/en-US/help/hardware-network/console/my-home-xbox Otherwise, you'd have to see if you can submit a refund request for the purchase and then repurchase the game as a gift to get a code you can redeem on your son's account.
    Since that game was a pre-order, the purchase date is more than 14 days ago, as such I'm no longer eligible for a refund and I can't find anywhere a redeem code to apply on his account (I have never installed or played the game). I am not sure why it is so hard to transfer games in accounts under Family Safety where the child account is clearly shown.
  4. Smwutches Win User

    EA FC 24 Ultimate, purchased for my kid, not showing as available under his account

  5. Svetlin Nikolov Win User

    EA FC 24 Ultimate, purchased for my kid, not showing as available under his account

    I couldn't manage to buy the game under the child account as it wasn't appearing on the Xbox, when I purchased it, it never asked me do I buy it for myself or for the kid (since the account is under mine). The official release is today, I was charged 9 days ago, still, I don't understand why he can play the Ultimate version if everything I have as games, the kid should have too. From what I'm getting, I just wasted €110 for nothing.
  6. MelanieGettings Win User

    I redeemed a Xbox gift card for £15 from my microsoft points. I purchased some EA FC points but I accidentally chose the wrong version. Instead of EA FC 25 points, I chose EA FAC 24.

    Also, I haven't redeemed the in game currency. All I did was exchange my Microsoft points for a voucher then bought ea fc points but for the wrong version. It should have been ea fc 25 and I purchased ea fc 24 points.
Thema:

EA FC 24 Ultimate, purchased for my kid, not showing as available under his account

Loading...
  1. EA FC 24 Ultimate, purchased for my kid, not showing as available under his account - Similar Threads - Ultimate purchased kid

  2. Game Pass Ultimate not applying discount to in-game purchases

    in XBoX Games and Apps
    Game Pass Ultimate not applying discount to in-game purchases: Hello everyone, I've been experiencing an issue where my Game Pass Ultimate membership isn't applying the expected discount to in-game purchases. I've double-checked that my membership is active...
  3. I purchased a ultimate game pass online and never received my redeem code

    in XBoX Accessibility
    I purchased a ultimate game pass online and never received my redeem code: I purchased a game pass online payment was successfully done never received my redeem code 2e2225db-2a48-4d43-b7a0-0b0d6ee74fa0
  4. I have already purchased game ultimate pass for fc25 but can’t apply it

    in XBoX Games and Apps
    I have already purchased game ultimate pass for fc25 but can’t apply it: I have purchased ultimate game pass to renew subscription my fc25 but it’s not going thru. Please help 76b27ea7-1321-426e-8432-ca8b6b431016
  5. Game Pass Ultimate not applying discount for in-game purchases

    in XBoX Games and Apps
    Game Pass Ultimate not applying discount for in-game purchases: Hi everyone, I've recently encountered an issue with my Game Pass Ultimate subscription. According to the benefits of the subscription, I should be receiving a discount on in-game purchases....
  6. Why can't I use my gamepass ultimate to download and play games? It prompts me to purchase...

    in XBoX Accessibility
    Why can't I use my gamepass ultimate to download and play games? It prompts me to purchase...: Why can't I use my gamepass ultimate to download and play games? It prompts me to purchase game pass when I click on a game to download. e1986801-7eac-42b1-97f3-456f6054673d
  7. After purchasing this laptop that came preinstalled with Windows 11, I got Xbox Ultimate...

    in XBoX Games and Apps
    After purchasing this laptop that came preinstalled with Windows 11, I got Xbox Ultimate...: Basically the title. After purchasing this laptop that came preinstalled with Windows 11, I got Xbox Ultimate for 3 months (yes I know, new information) and it (hopefully) was on my account, the 3...
  8. Where are my Fc points from purchasing fc24 ultimate edition?

    in XBoX Games and Apps
    Where are my Fc points from purchasing fc24 ultimate edition?: I bought the ultimate edition of Fc 24 but never received the bonus 4600 fc points and I can also not purchase any fc points in game e07e8b6d-ce8a-4fe7-8ba7-f243a35b8de1
  9. Why is it asking me to purchase game pass ultimate to play online in EA FC 24 when I have...

    in XBoX Games and Apps
    Why is it asking me to purchase game pass ultimate to play online in EA FC 24 when I have...: When I go to play division rivals it takes me to a screen telling me to buy game pass ultimate and when i go back it kicks me off division rivals page. I have game pass but not ultimate and I...
  10. Unable to use funds in my Microsoft wallet to purchase ea sports fc 24 ultimate edition

    in XBoX Games and Apps
    Unable to use funds in my Microsoft wallet to purchase ea sports fc 24 ultimate edition: Please explain to me why I can not use the funds available in my Microsoft wallet to pay for EA Sports FC 24 Ultimate edition? ba04b599-6320-4eab-a2ce-948b7e61ecd4