EA FC 24, Intitializing problem.

Hello Christoffer Nordl,

Thank you for sharing this with us and welcome to Xbox Forums.

We understand that you are experiencing an issue with EA FC 24 initializing problem while searching for a match, and it ends up in "lost connection to opponent". Let's check and see what we can do best for the issue we have.

To narrow this issue, you can try the following steps:

• Check your internet connection: Make sure that your internet connection is stable and strong enough to support online gaming. You can try resetting your router or modem to see if that helps.
  
  
  
• Clear the cache on your console: Clearing the cache on your console can help to resolve issues with game data. To do this, follow these steps:
  
  
  
  • Press and hold the Xbox button on your controller to open the guide.
    
  • Select "Settings" > "All Settings" > "System" > "Storage".
    
  • Highlight the storage device that you want to clear the cache for, and then press the "Y" button on your controller.
    
  • Select "Clear System Cache" and then confirm the action.
    
• Uninstall and reinstall the game: If the above steps do not work, you can try uninstalling and reinstalling the game. This will ensure that you have the latest version of the game and all necessary updates.
  
  
  
• Contact EA Support: If the issue persists, you can contact EA Support for further assistance. They may be able to provide additional troubleshooting steps or escalate the issue to their technical team.
  

Looking for additional help?

• Head over to EA Answers HQ for updates and fixes to hot issues EA SPORTS FC™ 24 | EA Answers HQ
  
• Go to the official EA Help support space to get help with account support or to open a ticket EA Player Help Services | EA FC 24
  
• Check out the EA Trello board for tracked issues and error codes EA SPORTS FC Tracker | Trello
  
• Follow EA on X for additional support @EAHelp @EASFCDirect @EASPORTSFC
  

Source: Game Release Known Issues for September 2023 - Microsoft Community

I hope these steps help to resolve your issue with EA FC 24 initializing problem. If you have any further questions or concerns, please feel free to ask.

Kind regards,



Microsoft Community Moderator

Hello Christoffer Nordli,

We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a new discussion (microsoft.com), as we will not be monitoring this thread going forward.















Thank you for understanding.



Respectfully,



Microsoft Community Moderator

Also, I haven't redeemed the in game currency. All I did was exchange my Microsoft points for a voucher then bought ea fc points but for the wrong version. It should have been ea fc 25 and I purchased ea fc 24 points.

Have you tried to purchase via the website?

https://www.xbox.com/games/store/ea-sports-fc-24-2800-fc-points/9P259HQK2RLS

i only play ea sports fc 24 so this is the only title i'm having issues with