EA and Xbox linking problem

Hi and thanks for reaching Microsoft Xbox gamer's community.

My name is Josef.

I'm an Independent Advisor

Hope you're doing great today despite this Fram

According to the official EA unlinking FAQ website:

"You can unlink your platform accounts from your EA Account if you want to link them to a different EA Account, as long as that EA Account has never had the same account type linked to it before in its lifetime.

That means if you unlink an Xbox gamertag from your EA Account, you can’t link a different Xbox gamertag to it in the future."

Unfortunately is not possible to link a different Xbox account / gamertag, only the one that you linked at the beginning

Source:

https://help.ea.com/en/help/account/unlink-gami...

Hello



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Thank you for understanding.





Sincerely

Khou Sun

Microsoft Community Moderator

Hi nonya.KW.



Greetings!

We very much empathize to you after reading your current post that you're having trouble with linking your Xbox and Steam EA accounts. To clarify, are you trying to link your Xbox EA account to your Steam EA account so that you can access your expansion packs on both platforms?

On the other hand, we very much appreciate you for sharing your current concern with us. However, if we are correct that you are you trying to link your Xbox EA account to your Steam EA account so that you can access your expansion packs on both platforms.

You may need to contact EA support for assistance with this issue. In order for you to get the most relevant answers and the best solution to your current concern. They should be able to help you unlink your Xbox EA account from your mother's email and link it to your own email instead. You can reach EA support through their website. Let me know if you have any other questions.



You can also try checking the steps on how to link and unlink your EA account from different platforms: Linking your platform accounts to your EA Account /Unlink your platform accounts from your EA Account.

Or you can also try choosing different support option from the EA support page from this link: EA Help: Official Support

Note: The provided links above will route you to a game developer website which is called EA Help support page. We would like you to be always vigilant and do not click on any pop-up notifications that may show on their support site. In order for you to protect your own data privacy.





Hope this helps,

Sincerely

Khou Sun

Microsoft Community Moderator

Yes i have the same problem i cant link my EA account to xbox, I’ve follwed all the steps on EA website to link my account and nothing works.

Maybe this page can help you through your problem: (external link) EA Play and Xbox Game Pass. Also contact EA or Xbox for further info. Hope this helps you!