EA access made my Xbox not sign in

x1HxTakeNotez · Jul 30, 2014

Today I downloaded EA access and got my membership and download battlefield, madden and peggel. I've downloaded 2 of them and its doing the third one now, but what's upsetting is the fact that my Xbox one will now not sign in any of my profiles. I don't
know if its cause its downloading things or what. I have tried hard reboots and unplugging it but it did not help. I hope after my final download it will sign in. I don't know what to do if it won't.

:)

sportingsad · Jul 30, 2014

Ea access

Hi there, on the past I have the ea access active then after 1 year I not make the renew , was in 2016 .

Today i was to buy one year of ea access and put my card details on my account and made the payment but on my account show 2*19.99 (one say card not present and another say not valid) on my Xbox account shows the payment was made and another like this £
-19.99 refunded

So I don't have the ea access active ! But the money was out of my bank account !!! Or go out and in again ?

Syphorr · Jul 30, 2014

Is It Possible to Change What EA Origin Account is Linked to My Xbox Live Account?

So made a new EA account because my previous one was not able to acces Battlefield Battlelog features, and partly because I was already maxed out and it would be nice to start fresh. I have the game (Battlefield 4) through EA Access on my Xbox Live account,
and I want to switch my EA account to my new one without having to make a new Xbox Live account. It that possible? Also, I got Battlefield Premium via EA Access as well, so is that connected to my Xbox account or is that connected to my EA account and would
hence be lost in the transition?

Misses Quinzel · Jul 31, 2014

Hey there, Notez. If you're still having issues, you'll want to post over in our
Update Preview Forums since this is part of the preview.

Misses Quinzel

Hey there, Notez. If you're still having issues, you'll want to post over in our
Update Preview Forums since this is part of the preview.

Tezzarrific

like the above said, download the ea app, sign in with your xbox account using the xbox icon on the ea app and make sure your account is linked, then you can play ea access games via the ea app.

kyle_m4496

Hi Ryan. My name is Kyle and I'm an independent advisor.

The account connection is made on EA's system, so it can only be unlinked from EA's end.

Try signing into the EA account using your Xbox account: https://www.ea.com/login

If you are able to access the account, follow the steps on EA's help page to unlink it: https://help.ea.com/help/account/unlink-gaming-accounts-from-ea-account/

For further help with this, you'll need to contact EA. You can find more info on how to set up a case with EA at the EA Help website: https://help.ea.com/help/faq/contact-ea-help/

Thanks,
Kyle

DaveTucker4

Hi, it wont let me do that retrospectively. I have worked out a work around. Ive set my compromised account as my home xbox then created another xbox account. This lets access my content but i can sign in to the ea platforms as a different user and access
the online content. Not great and still means my info is at risk but EA couldnt give a toss.

SensArmy61

I buy a prepaid credit card and i cant buy my EA access...they said the transaction couldnt be made...why????

EA access made my Xbox not sign in