Ea access code has not been sent after 10 days

Support will check on your EA Access code (keep in mind you should receive it about 7-10 days after purchase), but the Gears codes have not been sent out yet. Thise will go out closer to launch.

Hi, my Fifa 17 early access (ea access code) has not been sent to me yet after a good week of preordering, is there any way you could help.

ok it's not origin access code it would be the ea access code

Origin is free but not ea access. Which is the free game download serviceservice with subscription

Origin is the matchmaking services and download server

That being said it's usually 7-10 business days after redemption of the code

Which since the game only came out last week meaning you still have to wait 7 dayd

Ok, I meant EA access, my apologies. Origin access is the name of the similar subscription on PC, I confused the two.

However, I should have received my code by now. It has easily been 10 days since my purchase. Like I said, the game came out on the 19th, that's about 20 days ago, not sure how you say that I will need to wait 7?

You seem to have misunderstood me, there was a promotion where you would be sent a EA access code to your Xbox One message center (within 7-10 days) when you purchased a pre-order of Battlefield 1 digitally.

Hi there!

You're codes would have been sent to your Xbox Live messages (rather than your email address). They get sent 7-10 working days after you place your order, so you should have already received them. Also note that Xbox Live messages do expire after 30 days,
and are subsequently deleted after this time has passed.

It's possible that the Xbox Forums Support team may be able to retrieve your codes, however this is not guaranteed; they will reply to you on this thread with further details in the next couple of working days. If you didn't receive the codes to your Xbox
Live messages, then they'll help out with that as well.

In the meantime, please see the terms and conditions for this offer below (for reference).

"For a limited time pre-order NHL™ 17 and receive a code for one month of EA Access*. The code for EA Access will be delivered to your Xbox message center in 7-10 days. This offer is available for a limited time only and you must redeem your EA Access code
by October 14, 2016. You can redeem the code on your console or at xbox.com/redeemcode."

Regards,

-

Hey Jaymorrison57 -

Thanks for posting. When did you pre-order FIFA 17? Codes for EA Access are sent out 7-10 days after purchasing the game so if you recently purchased, you will need to wait until that time frame has elapsed before we can assist.

If you still don't have anything after 10 days, please post back and let us know.