EA acces cancel my paid game

Discus and support EA acces cancel my paid game in XBoX Games and Apps to solve the problem; Hi ! the other day, I cancel my EA acces membership. But after canceling, every game from EA that I buy, was considered only with the membership...... Discussion in 'XBoX Games and Apps' started by Jean-SébastienParenteau, May 2, 2020.

  1. Jean-SébastienParenteau
    Jean-SébastienParenteau Guest

    EA acces cancel my paid game


    Hi !

    the other day, I cancel my EA acces membership. But after canceling, every game from EA that I buy, was considered only with the membership...

    to be more clear, I buy with my money the game battlefield 4 and star wars battlefront 2 at lunch day, after that, like 2 month ago, i buy an EA acces membership, and cancel it 2 week ago, but now, when I try to play one of these 2 game, xbox telling me
    that I don’t have a EA acces membership and can’t play even if I paid for those game way before...

    someone had that problem before and know how to resolve it ?

    :)
     
    Jean-SébastienParenteau, May 2, 2020
    #1
  2. Christyna64 Win User

    EA acces cancel my paid game

    Are the games listed in your purchase history so you can show you have proof of purchase? You might try re-installing the game from the Owned Games section in the Games and Apps section on your console, or from the Store page for each game. If I buy a Game
    Pass game I will uninstall the Game Pass version first then install the version I paid for from the Owned Games section on my console. If this doesn't work then you will need to reach out to Xbox or EA and get help with the billing issue for the purchases.

    Xbox Support Contact Us

    https://beta.support.xbox.com/contact-us

    External Link - EA Contact Us

    https://help.ea.com/en/contact-us/
  3. xDevilxGirlx421 Win User

    EA Access

    Hi,

    because you cancelled your subscription you can't play EA games that you downloaded from EA acces in order to play those games you need to buy or renew the EA acces subscription
  4. DoddyLama Win User

    EA Access

    Hi,

    because you cancelled your subscription you can't play EA games that you downloaded from EA acces in order to play those games you need to buy or renew the EA acces subscription
    I understand that, and as mentioned I cancelled EA Access. I am getting the message when I am playing GamePass games and Physical Discs. None of the games I am playing are licensed by EA, but I am get a notification that shuts down whatever game I am playing
    to tell me to subscribe to EA Access to continue playing.

    Edit: Also, I am currently subscribed to GamePass Ultimate until May.
  5. onyxishere Win User

    ea acces cancelation

    Sorry to hear it. Please log in to account.microsoft.com and click on the services and subscriptions tab at the top of the page. You should be able to cancel from there. If you still have issues then give phone support a call for more help. Click this
    link to get the number for your region http://bit.ly/2ee23wg
  6. ForzaDrift Girl Win User

    Are EA Sports Games Worth Buying?

    You could better buy EA acces because most games are already in the ea acces vault
Thema:

EA acces cancel my paid game

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