E3 Mixpot - didn't receive all games

Discus and support E3 Mixpot - didn't receive all games in XBoX Sales and Promo to solve the problem; First off thanks for the freebies from the e3 Mixer. I received everything except the Final Station game. I had a trial installed and when I start it... Discussion in 'XBoX Sales and Promo' started by irishfino, Jun 15, 2017.

  1. irishfino
    irishfino Guest

    E3 Mixpot - didn't receive all games


    First off thanks for the freebies from the e3 Mixer. I received everything except the Final Station game. I had a trial installed and when I start it it says I have 30 minutes left. In the store it doesn't show that I own it and it doesn't show up in my
    ready to install. I've uninstalled the trial and tried to reinstall it but it still is just the trial. I've been on the fence about the game so I was excited when I learned it was part of a giveaway for watching the E3 video (which I was going to watch anyway).
    Once again thanks for all the freebies.

    :)
     
    irishfino, Jun 15, 2017
    #1
  2. UtkristaAcharya
    UtkristaAcharya Guest
    not receiving promised mixpot free games even after viewing e3 via mixer...been a week already

    watched the e3 2017 event via mixer on my xbox one s...but didn't receive the free mixpot games...rare replay and all
     
    UtkristaAcharya, Jun 15, 2017
    #2
  3. UtkristaAcharya
    UtkristaAcharya Guest
    UtkristaAcharya, Jun 15, 2017
    #3
  4. David Bairdii
    David Bairdii Guest

    E3 Mixpot - didn't receive all games

    So yes I have the exact same problem. Got everything but The Final Station (already owned rare replay). Was excited to get the game as well, but........ really hope it works out so I can download the game. Probably call support later today.
     
    David Bairdii, Jun 16, 2017
    #4
  5. DK79
    DK79 Guest
    Exactly the same problem here.

    I remember I had the The Final Station trial installed at one point but uninstalled it later.

    Maybe having tried the demo makes the license glitchy? I received everything else in the mixpot, including Rare Replay.
     
    DK79, Jun 18, 2017
    #5
  6. Mister Mascot
    Mister Mascot Guest
    Hey there irishfino!

    We've sent any eligible codes to your Xbox Live Message center. Be sure to take a look
    Xbox Live Messages. If you're having any issue redeeming codes you can also try

    Prepaid Code Troubleshooting    .

    For all others in this thread, please create a new thread detailing your specific problem so that we can provide individual support. This helps us keep track of things on the back end.

    Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, Nov 3, 2018
    #6
  7. Mister Mascot Win User

    E3 Mixpot - didn't receive all games

    Hey there irishfino!

    We've sent any eligible codes to your Xbox Live Message center. Be sure to take a look
    Xbox Live Messages. If you're having any issue redeeming codes you can also try

    Prepaid Code Troubleshooting    .

    For all others in this thread, please create a new thread detailing your specific problem so that we can provide individual support. This helps us keep track of things on the back end.

    Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  8. DK79 Win User

    E3 Mixpot - didn't receive all games

    Exactly the same problem here.

    I remember I had the The Final Station trial installed at one point but uninstalled it later.

    Maybe having tried the demo makes the license glitchy? I received everything else in the mixpot, including Rare Replay.
  9. David Bairdii Win User

    E3 Mixpot - didn't receive all games

    So yes I have the exact same problem. Got everything but The Final Station (already owned rare replay). Was excited to get the game as well, but........ really hope it works out so I can download the game. Probably call support later today.
  10. GJChester Win User

    Didn't receive E3 Mixpot

    The Mixpot FAQ did say it may be up to a week for them to be seen on your account.

    The FAQ is here-
    https://support.xbox.com/en-US/games/game-setup/Xbox-MixPot-FAQ     but only Microsoft Support staff (not us community ambassadors) can check why you may not have the content.

    If you look at https://account.microsoft.com/billing/orders it should show if the E3 content has been assigned to you, you will need to be signed in to see the results.

    Its possible while your accounts were linked you were not signed in, or you were no on the first million, and I think you had to watch live not a VOD as they did last year. Also remember some content may only appear in game, ie the Halo Helmet you need
    to look in game in Halo 5 in your Req's to claim it, again mine appeared Thursday..
  11. XBF SC Jasowh Win User

    Didn't receive E3 Mixpot

    Hey Coop Dawg,



    We have sent you an Xbox Live message with further information. Be sure to check your
    Xbox Live Message Inbox on Xbox.com while signed-in, or from your Xbox One console.



    Thank you for posting!
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E3 Mixpot - didn't receive all games

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