E-mail change = Lost Xbox account?

Web translation:

I want to change the xbox 360 mail address.

Hello;

I own an xbox 360. I had previously opened a profile with a mail address, but I forget the password of this e-mail address and access to this e-mail address is impossible to change with my new e-mail address, but I want to change
the password of the old and unreachable e-mail address. I request urgent help

Response:

Hi there,

when you lost access to an account the best thing to try are the steps mentioned on this link:

https://support.xbox.com/my-account/microsoft-account/lost-password-solution

It will have all the steps available to try and recover your account.

You might have to contact Xbox Support, but if that is the case it will be mentioned at the time on the troubleshooting page.

Let us know the results

Hi Hp,

Thanks for reaching out to the forums. As you already have a post on this issue an been answered I will be locking this one. Please keep in mind the

forum guidelines when creating posts.

Thanks,

Brad

VoteDC thank you for that.

-

After getting thoroughly lost I contacted Xbox.com and got through to a very helpful person.

-

I have decided to keep my sign-in E-mail the same but I have changed my billing E-mail to my to my other E-mail account.

You can change the e-mail (the answer is YES!!!)

You go in your account go to your register and change the e-mail (warning!!! if you want to change the e-mail that e-mail don´t have be atached whif no account in XBL, because you can´t use the same e-mail for 2 accounts).

If you don´t have that problem is just change and wait the e-mail of confirmation

And go to WLA management and use the remove account tool for the Unwanted account

If you have already use the e-mail you want in the "unwanted account" you have to do a little marathon...first go to account you want to delete and change there the e-mail (put a non used e-mail, just to speed up the process you can open a new e-mail in
some free e-mail service...after changed now you can change the e-mail in your "main" account and put the e-mail you wish and after changes the e-mail of both accounts you can dlete the Unwanted account by WLA if you cant knok the adress go to xbox. com account
management and in the low page option you have account management there you can manage your account.

I hope i help you and forgive my bad english it´s self learnerd.

Hello. Nothing is connected to the lost account. The e-mail has been changed and phone number either taken off or I have never put it there. And how I checked all of them need me to know the e-mail or phone number.