DualShock4 controller not working with iOS game pass via safari

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello DLineXXI, Microsoft has a list of controls that currently work with the service, although the PS4 control being listed it may present certain instabilities with some systems.

https://support.xbox.com/en-us/help/games-apps/...

Hi there! This is Virginia O.

I understand that you are experiencing issues with cloud gaming.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please check game pass subscription status to confirm that your Ultimate pass subscription is active and valid. To do this, sign in to the Microsoft Account Services Page https://account.microsoft.com>; Services and subscription and make sure that it should be "Active" and no issues.

And then refresh your browser, on Safari go to Settings > Safari > Clear History and Website Data. Restart the browser and revisit the Xbox Cloud Gaming Website.

Next is to update your browser by making sure that Safari or any browser you’re using is up to date. On your iOS, please go to Settings > General > Software Update and install any pending updates.

Then adjust Safari settings because cloud gaming may require specific Safari settings to work. To do this, open Settings > Safari. Enable JavaScript under Safari settings. Allow Pop-ups if they’re blocked.

After that is to run a speed test to confirm that your internet meets the minimum requirements (10 Mbps download speed or higher is recommended) because a weak or unstable connection can cause the greyed-out play button.

It is also important to check game availability. There are games on Game Pass might be temporarily unavailable for cloud gaming. Kindly look for updates on the Xbox Cloud Gaming Status Page to ensure all games are available and operational.

If Safari isn’t working well, please use another browser like Chrome or Microsoft Edge (available on iOS via the App Store).

Thank you for your cooperation.

Hi Christian. My name is Kyle and I'm an independent advisor.

Due to restrictions put in place by Apple, you cannot access Cloud Gaming via the Game Pass app on iOS. Instead, you have to access the website via a Safari bookmark. Follow these steps to add the Cloud Gaming web app to your iOS device:

Launch the Safari browser, and then go to Xbox.com/play.

Select the Share button, and then select Add to Home Screen.

Now, you can open the Cloud Gaming bookmark from your home screen and it will function like a standalone app.

https://support.xbox.com/help/games-apps/cloud-gaming/setup-cloud-gaming-apple

Please reach back if you have further questions.

Thanks,
Kyle

Hello Ryder C, I am an independent advisor and I will be happy to help you today. My name is Khaji I'm sorry you're going through this. First make sure you have the latest version of Safari installed on your iOS device. Software updates often include bug fixes and performance improvements that could fix the problem you're experiencing. Try clearing Safari's cache and cookies on your iOS device. You can do this by going to Settings > Safari > Clear website history and data. This will delete data stored on your device and could fix web page loading issues. Restart your iOS device Try restarting your iOS device completely. Sometimes restarting your device can resolve temporary issues and restore app and browser functionality. If the issue persists in Safari, try using another web browser on your iOS device, such as Google Chrome or Firefox. Download and install one of these browsers from the App Store and then try accessing sisu.xboxlive.com through that browser to see if the problem persists. Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

I tried it, it keeps saying that safari couldn't open the page because the servers stopped responding.

Hi Ryder. My name is Kyle and I'm an independent advisor.

Have you tried using a different browser such as Chrome or Firefox? Does the same error occur?

Thanks,
Kyle