Drift on Xbox Elite Controller Series 2 and warranty page generates an error, help?

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Udoh, as this forum is public viewing and unfortunately as independent consultants we do not have access there is some data and neither your account, the idea would be to contact Xbox support via chat so they can help you with it.

https://support.xbox.com/en-us/contact-us

The Elite Series 2 controller has a 1 year warranty.

If your controller isn’t working and needs replacing, go to https://beta.support.xbox.com/help/hardware-network/controller/controller-warranty and
enter the controller’s serial number at the bottom of that page. For the Xbox Elite Wireless Controller Series 2, the 14-character serial number is in the lower centre on the back of the controller.

Hello G0shen,

Thank you for your post. I understand you are experiencing an issue with stick drift on your Xbox Elite Controller Series 2. Please use the

Device Support page to create a replacement order for your controller you can also visit the
Contact Us portal to speak to an agent.

I hope this helps.

They recently extended the warranty for elite 2 to one year. https://support.xbox.com/en-US/help/hardware-network/controller/elite-controller-series-2-warranty . maybe this will help

I'm going to roll with any new ones will drift unfortunately. Even the newest number 2 series 2 elite replacement i got day before warranty went out it drifted day 1 and nothing was done if the work order other than me paying. My daughters brand new blue colored controller drifted day 1 out of box. Firmware update helped then 2nd update said sike you thought and back to drift.