downloading profile problems

Tasheetamaceeta · Jan 1, 2014

Trying to download my profile to a friends console so we can play together and it won't let me i put my account and password it and it shows my gamertag name and starts to download then stops and says it's not able to...Really getting mad about this tried
everything..

:)

Mister Gwyther · Jan 2, 2014

Downloading Profile Problems

Hey there Rizz! Did you change the Windows Live ID of the account at all? I would also suggest contacting phone support (support.xbox.com/contact-us) to see if they
can see if there is any account issues going on they might be able to help with. Let me know how it goes, thanks!

Strange Brewtal · Jan 2, 2014

Downloading Profile Problems

I'm getting error code 80151006. This happened when I changed my gamertag on my new 360. My old gamertag and profile downloaded just fine on the new console but now that I changed it I can't download it. I've also tried to download my profile with my new
gamertag on my old console, it also will not download and I get the same error code.

Instant C1a55ic · Jan 3, 2014

Sounds like the security proofs on the account need to be updated.

-Go to account.live.com

-Log in

-on the account overview click on edit security info

-once you verify the security code, overlook your security proofs and add any secondary emails or phone numbers. also go through the recovery code steps, saves a headache in the future if you forget your password.

-power off the console, wait about 5 seconds and power back on. download profile.

Hope that helps!

Miss Kleo

Hey Fuzzy! Sorry to hear that you don't currently have access to your account. If your account is compromised, please contact phone support (support.xbox.com/contact-us) as soon as possible
and start an Unauthorized Access investigation. Thank you!

FuzzyIweenes

I don't think you understand, my friends have had access to my account. I asked support if they could somehow change my name again but they said I would have to do it once I am able to download my account. I'm not able to access the forums from that account
anymore for some reason either.

SnowyScreen

Your GT changed so I suggest you fixed the problem? Btw, not an appropriate name either.

MannerlyWall1

it wont let me download my profile on the xbox

TheoThompson

I can't download my profile on my Xbox 360... I can download it on windows live PC games but not on Xbox... Every Time it gives different errors... I tried 3 different hard drives... 2 different xboxes... Cleared cach 3 times... Waited 48 hours... I have
tried every step I saw in forums like clear cash delete profile restart and redownload... Please help me.. I don't know what else to do...

downloading profile problems