Downloaded collections disappear without internet connection

Discus and support Downloaded collections disappear without internet connection in XBoX Games and Apps to solve the problem; When operating without an internet connection (such as when I'm on an airplane), only the "Landscapes" and "Wild Animals" collections appear, and none... Discussion in 'XBoX Games and Apps' started by CheekySquash14, Sep 14, 2014.

  1. Downloaded collections disappear without internet connection


    When operating without an internet connection (such as when I'm on an airplane), only the "Landscapes" and "Wild Animals" collections appear, and none of my downloaded collections do. I've tried closing the application and restarting, as well as restarting
    the tablet. Neither of these resolves the issue. Once I've got a valid internet connection again, the downloaded collections reappear. If I've downloaded these collections when I purchased them (using gold, not actual cash), why aren't they available, even
    when I'm offline?

    :)
     
    CheekySquash14, Sep 14, 2014
    #1
  2. my collections keep getting deleted

    i still have the original collections that i downloaded but every time i download new ones they just disappear. this is getting really freaking old.
     
    FloatingWings85, Sep 14, 2014
    #2
  3. Buckeye5316.
    Buckeye5316. Guest
    Playing Offline

    I have an Xbox One S and I recently just moved. I do not have internet in my apartment yet and just bought Assassins Creed Odyssey. Is there any way to play this game without internet? I've tried changing my status to offline, power cycling my xbox and then downloading the disc that I own. Every time it shows at 0.0% in the queue then disappears after a few seconds.
     
    Buckeye5316., Sep 14, 2014
    #3
  4. Downloaded collections disappear without internet connection

    You will need to be connected to the internet in order for you to have access to your progress and purchased content, as all progress and content is attached to your Gamertag and saved in the Cloud. Please make sure to always play while logged in through
    a stable connection.
     
    Garmonbozia81, Sep 18, 2014
    #4
  5. Really? Wow. Thanks for the explanation. I've only earned downloaded collections through game play, so I don't have too much right to complain. But if I were to pay real money for a collection, then be unable to access it for lack of a live internet connection,
    such as when I'm on an airplane, I'd be demanding my money back.
     
    CheekySquash14, Sep 18, 2014
    #5
  6. I'm glad I was able to clarify this. Downloaded collections disappear without internet connection :) Please let us know if you have any further questions.
     
    Garmonbozia81, Nov 1, 2018
    #6
  7. Garmonbozia81 Win User

    Downloaded collections disappear without internet connection

    I'm glad I was able to clarify this. :) Please let us know if you have any further questions.
  8. Garmonbozia81 Win User

    Downloaded collections disappear without internet connection

    You will need to be connected to the internet in order for you to have access to your progress and purchased content, as all progress and content is attached to your Gamertag and saved in the Cloud. Please make sure to always play while logged in through
    a stable connection.
  9. CheekySquash14 Win User

    Downloaded collections disappear without internet connection

    Really? Wow. Thanks for the explanation. I've only earned downloaded collections through game play, so I don't have too much right to complain. But if I were to pay real money for a collection, then be unable to access it for lack of a live internet connection,
    such as when I'm on an airplane, I'd be demanding my money back.
  10. ShakeyBlakey Win User

    Xbox One stopped connecting to the internet

    Thank you for your comments and advice.

    Since I posted, the issue seems to have resolved itself. I can now connect to the wireless internet without problem, and the quality of Youtube and Netflix has returned to normal.

    One possibility could have been my ISP - but then all my other devices have been connecting to the internet without any problem.

    The other thing I noticed is that the Xbox downloaded a 74gb November 2018 update for the game 'Halo: Master Chief Collection'. Perhaps this was causing the issue, as after downloading this update (which took all day), the problem connecting to the internet
    has gone.
  11. CarlBrutovsky Win User

    Microsoft Solitaire Collection

    Microsoft solitaire Collection plays all adds but will not load the game. message on screen is-( we are having some trouble connecting to the internet to download Microsoft solitaire collection data)
Thema:

Downloaded collections disappear without internet connection

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