Downloadable game missing from bundle

Discus and support Downloadable game missing from bundle in XBoX Games and Apps to solve the problem; I did not receive my free downloadable game in a bundle I purchased can it be tracked down or can I get a copy sent to me by xbox??... Discussion in 'XBoX Games and Apps' started by BLACKNinja1981, Sep 28, 2016.

  1. BLACKNinja1981
    BLACKNinja1981 Guest

    Downloadable game missing from bundle


    I did not receive my free downloadable game in a bundle I purchased can it be tracked down or can I get a copy sent to me by xbox??

    :)
     
    BLACKNinja1981, Sep 28, 2016
    #1
  2. Mister Mascot
    Mister Mascot Guest
    Missing game from Minecraft bundle.

    Hey there Ripp3rCrust,

    In this case you'll need to work with the retailer, we don't have the ability to replace console bundle codes here. The retailer would be your best bet to either exchange the console bundle and codes or provide a different token.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, Sep 28, 2016
    #2
  3. Ripp3rCrust
    Ripp3rCrust Guest
    Missing game from Minecraft bundle.

    Hi, in the UK where I am based several stores are selling a Minecraft bundle (official bundle supplied by Microsoft) which contains an Xbox One console, controller, codes for Minecraft on Xbox One, PC in addition to a code for the Builder's Pack.

    Inside the box I purchased however, the codes I received were the game for PC and 2x Builder's Packs, therefore I received an additional Builder's pack and no Xbox One game. I contacted the shop from which I purchased it and they advised me to contact Microsoft.
    After an evening of speaking to various online chat agents and managers they advised me to post here. What is my best course of action?

    Regards
     
    Ripp3rCrust, Sep 28, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Downloadable game missing from bundle

    You would have to contact the retailer you purchased the bundle from to see about an exchange.
     
    Smwutches, Sep 28, 2016
    #4
  5. Smwutches Win User

    Downloadable game missing from bundle

    You would have to contact the retailer you purchased the bundle from to see about an exchange.
  6. YuuGiJoou Win User

    Banjo Kazooie and Banjo Tooie Price glitch?

    This problem of the bundle not letting me download the games also happens with me.

    Misses Quinzel, I tried deleting the bundle downloader app from my console and redownloading it, but the same issue persists.

    Thanks to both you and Miss Diggz for letting us know that it's being worked on, though! I eagerly await resolution of this issue, because these old school Banjo games are great.
  7. ArminatorX Win User

    Fortnite bundle

    My bundle code is missing
    Please check the bottom of the box. There probably should be a black envelope with a set of codes (like game pass trial or even Gold trials, depending on the bundle).

    If the code is missing from the bundle, you'll have to contact the store where you bought the bundle from.

    Should that not resolve your issue, please create a new thread for your own, as this original thread is rather old.
  8. Mister Mascot Win User

    Missing game from Minecraft bundle.

    Hey there Ripp3rCrust,

    In this case you'll need to work with the retailer, we don't have the ability to replace console bundle codes here. The retailer would be your best bet to either exchange the console bundle and codes or provide a different token.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  9. Charlie987 Win User

    Download a game from a bundle

    Where in the box? We have looked at every single piece of paper it came with. Sorry - it's just very frustrating
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Downloadable game missing from bundle

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