Downloadable Collections not accessable

Discus and support Downloadable Collections not accessable in XBoX Games and Apps to solve the problem; After successfully using Microsoft Jigsaw for weeks and buying/downloading several "downloadable collections" successfully I suddenly can't get the... Discussion in 'XBoX Games and Apps' started by MikeM24108, Oct 27, 2016.

  1. MikeM24108
    MikeM24108 Guest

    Downloadable Collections not accessable


    After successfully using Microsoft Jigsaw for weeks and buying/downloading several "downloadable collections" successfully I suddenly can't get the link to view downloadable collections to work. Clicking on "view all collections" results in the window closing
    and a progress indicator suggesting it is loading the collections ... then Jigsaw exits completely back to the OS and is closed. I'm running Jigsaw on Windows 10 ... Microsoft Surface Book, which is 100% updated. Anyone have a suggestion on how this can
    be resolved?

    :)
     
    MikeM24108, Oct 27, 2016
    #1
  2. Mister Maka
    Mister Maka Guest
    Downloadable content not accessable

    Hey there BoldCoronet6227.

    This thread was created back in October and pertains to a different issue than yours. So that we can best help you out please create a new thread letting us know what's going on. Thank you!
     
    Mister Maka, Oct 27, 2016
    #2
  3. Mister Maka
    Mister Maka Guest
    Downloadable content not accessable

    Heya!

    Just to check, is it possible you redeemed the code while another profile on the console was signed in? If another profile was signed in other profiles would not have access to the REQ packs.
     
    Mister Maka, Oct 27, 2016
    #3
  4. VibroPlex Win User

    downloaded Call Of Duty mw3 map pack & game won't play

  5. THEOWENKILLER Win User

    LAST XBOX.

  6. THEOWENKILLER Win User

    MW3 Collection 4 problem / Microsoft customer service problem

  7. Major MinkioZ Win User

    Collection 4 problem

    This is the official solution (by activision forum):

    support.activision.com/.../Cannot-Access-MW3-after-Collection-4-Download

    If you've downloaded DLC Collection 4 and cannot access Modern Warfare 3, please follow these steps:

    From the Xbox LIVE Dashboard, go to Settings and select System

    Select Storage

    Select Hard Drive

    Select Games and Apps

    Select Modern Warfare 3

    Find and select "Collection 4: Final Assault Marketplace Content"

    Select Delete

    Launch Modern Warfare 3 and you should now be able to access the Collection 4 content

    This will delete a key that is required to download DLC Collection 4, but will not delete the content. The key can be re-downloaded from the Xbox LIVE Marketplace if you need to re-download all of the DLC Collection 4 content at a later date.
  8. GeneticFusion Win User

    Call of Duty MW3 Collection 4: Final ****

Thema:

Downloadable Collections not accessable

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