Download speed problem Xbox series s

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

Are you connected via wired or wireless?

Also, please perform an extended powercycle and reset your network hardware by following the steps below:

1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.

3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

4. If you are using a router, plug in the router and wait for all the lights to return to their normal state.

Gigabit connections are intended for a family of four heavy users. Almost no website will provide you with that kind of bandwidth. Xbox transfers typically tap out at 250Mb per second maximum (30 megabytes, typical is 10-15), which is sufficient to download 50GB in an hour

If you are experiencing those kinds of restrictions you should contact your ISP for support, as there is something wrong with your connection.

I have done all that you mentioned already. Funny thing is none other console has this problem, my Xbox One, Xbox one S and Xbox One X download speeds are constantly over 100Mbps, on Series S doesn't get past 10Mbps...great way to promote a Digital Only console...

Hello dear Xbox support

I have a problem on my Xbox one S, the problem is slow internet speed, its between 200kB/s and 80kB/s, and the problem start before 10 days ago.

I tried to solve this problem by :

1- restarting Xbox and still download slow.

2- restarting my router but still the same problem.

3- unplug the wired cable and plug it again, but still the same problem.

4- connecting my Xbox to wifi connection, same problem.

5- testing my internet speed on my laptop by using the same cable (wired connection) and the speed is like usual 1.5 mB/s, and upload is 220 kB/s.

6- change wifi password and disconnect all devices from connecting to my internet, still the same slow damn download speed.

7- trying to test my internet speed on Xbox and my internet speed was : 9.19 mbps, and that's my natural internet speed, so the problem not from my internet provider.

8- trying to re-download the games that I want to download and updates, still the same **** download speed.

9- trying downloading new games, same slow download speed.

10- testing some DNS's, nothing new, same slow download speed.

11- resetting my xbox one S (not full reset) and trying to download games and updates, same problem.

I tried anything you can imagine, any new ideas guys ?
Now i just bought red dead redemption, imagine how time I need to download 101GB with 80kB/s speed!

There's one think I can tell is Xbox limited download speed from their servers, and I'm from morocco.

I hope I can solve this problem. and By the way yesterday I want to download microsoft edge for testing, and the download speed was the same as on my Xbox xD, 80kB/s. and I'm downloading and watching movies with 1.2mB/s

Are you connected through landline, or through a celllular service?

Since Marocco is not among the countries/regions where the Live service is supported, so how do you connect your console to Xbox Live? Through a VPN service?

"I think the issue is that, if your total download speed for you internet is "60Mb/s. Upload 8 Mb/s,"

and you connect a PC that uses 40Mb/s, a PC that uses 10Mb/s, and then another PC that uses 10Mb/s,
your download speed will be maxed out."

My PC's does not use 40Mb/s or 10 Mb/s because they are turned off. They don't download anything, It is a problem of Xbox live which is limiting my download speed on XSX.