download new puzzles

Discus and support download new puzzles in XBoX Games and Apps to solve the problem; I used coins to download the architecture puzzles, but I don't know where they downloaded. I don't see any new ones on the jigsaw page. Where do they... Discussion in 'XBoX Games and Apps' started by Reeta1972, Jan 2, 2017.

  1. Reeta1972
    Reeta1972 Guest

    download new puzzles


    I used coins to download the architecture puzzles, but I don't know where they downloaded. I don't see any new ones on the jigsaw page. Where do they download? I looked in the Downloads folder and they are not there.

    :)
     
    Reeta1972, Jan 2, 2017
    #1
  2. RelegatedDuke44
    RelegatedDuke44 Guest
    Microsoft Jigsaw Crashes when Opening Downloads

    Every time I try to download a new puzzle, my program closes. I have bought a puzzle and it has deducted the points, but I can't access the download section to download the puzzle.
     
    RelegatedDuke44, Jan 2, 2017
    #2
  3. FellowSky362758
    FellowSky362758 Guest
    Freezing

    Jigsaw puzzles keep freezing up & cannot download any new puzzles! Please help!
     
    FellowSky362758, Jan 2, 2017
    #3
  4. PoorBadge97 Win User

    Puzzles won't download

    have not been apple to download any of my puzzles or new puzzles
  5. VigorousBear826 Win User

    Will not download new puzzle pks.

    I have been purchasing new puzzles for a while even though it deducts 'gold bars' it will not complete the download. It will download the free puzzles .
  6. Kyo - MSFT Win User

    Jigsaw puzzles not downloading new puzzles

    Thank you for getting back to us.

    The information available in the store is provided by the game's development team.

    Unfortunately, we can't decide whether and when the development team will get back to us.

    For us, the only thing to do is to wait for a message from the game's development team that may come.
  7. DennisLook Win User

    Jigsaw puzzles not downloading new puzzles

    Thank you for your quick response to my question. Unfortunately, their website has a latest posting of July 11, 2017. It appears that there is little interest by the developers to make any changes. This worked well on my old Pavillion Win 7 (circa 2012 upgraded to 10) up to sometime in the last year. After I replaced it with a new Win 11 laptop there was no change in the program. I have tried to make contact with the developers, but the email will not go through.

    The latest version available is 1.5.4 dated October 10, 2018. Other than what is stated in Microsoft Store there is no other information available.
  8. Kyo - MSFT Win User

    Jigsaw puzzles not downloading new puzzles

    Hi DennisLook,

    Welcome to Microsoft Community.

    Unfortunately, we are experiencing the same issue with that game.

    We have noticed that a number of users have reported the same issue in the app's reviews, which is most likely an anomaly in the game's server-side configuration.

    We have tried to submit feedback on this issue to the product team.

    If convenient, you can also submit the issue to the game's development team and wait for an update from the game's development team.

    Jigsaw Puzzles HD - Microsoft Apps


    [​IMG]


    Thanks for your patience and cooperation.



    Best Regards,

    | Microsoft Community Technical Support
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download new puzzles

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