Down loads will not show, just keep getting a sad face Jigsaw piece

You can also buy a 10 dollar piece off of amazon, open up the remote and put it in to keep the audio jack in place. Its just sad to see quality go so down hill since the days of the original xbox.

it stopped working on series x. basically, it shows loadin... ikon on the bottom right and it never ends, just keeps loading... and we love to play on it together!!!

so very sad!

Having the same issue with mine -- had to stop in the middle of a classic jigsaw and shut down the computer -- when I reopened 8 hours later, Jigsaw will not load. Same issue that you stated.

All other Microsoft games work -- just Jigsaw that is hung up

and now it shows this paper ripped up with sad face :/

I have the same problem...

Unable to play Jigsaw Jammer since 4 Sep 2016. Starts to load and hangs.

Checked Updates and they're all loaded. I have postponed the UPGRADE.

Ran the Appsdiagnostic10.diagcab, wushowhide.diagcab, dxdiag Direct X Ver. 12, & wsreset.exe. No change.

The other 2 games, Lock Breaker & Bug Catcher, work fine.

Jammer tries to load, shows the 4 puzzle pieces moving together and apart, displays about 1/2 inch of the loading bar and loops the puzzle pieces movement infinitely. I let it run for 20 minutes once.

I did run the MS Disk Cleanup to get rid of all the junk files... ???

Any suggestions?