Double xbox accounts on a single microsoft account

I'm kinda sick of this so, once upon a time there was a gamer girl who tried to sign into her Xbox account on her Alienwareware and it decided to make a new profile with the same Microsoft account, now I can't get into my "dang" Xbox account on my laptop
and IT WON'T LET ME DELETE THE OTHER ONE AND I JUST WANNA USE MY XBOX GAMES THAT I PAID FOR PLEASE MICROSOFT, it was your software, help a sister out and give me ANYTHING to take care of this problem. I have a lot of money into those games and even more into
this laptop and I just wanna play in my free time. not spend hours fixing problems like I spent 8 today fixing my Tobii eye tracking.

:)

 

changing email address associated with xbox

This might help

Transfer Your Gamertag to Another Microsoft Account | Change Xbox Live Account - Xbox.com

 

Has anyone else got $6.00 free from microsoft on 360?

I was going to purchase a few games from xbox live on my 360 and I went to add a credit card and saw that for some reason that microsoft put $6.00 into my microsoft account and thought that was just from the rewards program. But I happen to check another account on my xbox 360 that i didn't even use the rewards program with and have just purchase one game with that account and it also has $6.00 in that account also is Microsoft given out $6.00 to us or what is the deal?

 

I might seem like a rich [Mod Removed- Profanity] rn but I'm really not, I've worked hard for the things I have and the world just really hates me.

 

Only a support agent is going to be able to help you out!!

 

Hi

As above, you should contact Xbox Support for help. It is not possible to have 2 accounts on the same email so if a new account was created it would mean the account you are looking for was not on that email. Perhaps you were mistaken with what email address
you used.

Sorry should be able to help with account recovery.

 

Usually it's not possible to have two Xbox accounts on the same Microsoft Account email.

However, you can try the following:

Go to
https://commerce.microsoft.com and sign in with your Microsoft Account email. There review your purchase history for that Microsoft Account email.

Since purchases are made on the Microsoft Account (and not the Xbox Account itself), you should see your past purchases on that Microsoft Account.

If you don't see any purchases, it's pretty certain, that you accidentally used a different Microsoft Account email by accident, as the purchase history on that page contains tax relevant information about your purchases.

If all of a sudden tax relevant purchases went missing from that page, you could be sure that federal tax agents were taking Microsoft apart to find these purchases.

So please check again if it's not possible that you used two different emails for your Microsoft Accounts, and made the game purchases on a different Microsoft Account.

If you still have your Microsoft Account on your Xbox console, you can try to use these

instructions to find your proper Microsoft Account.