Don’t want game audio in headset! Help!

If you hadn’t mentioned the part about the two consoles having the same audio settings, but the two sound different, I would’ve said that maybe it’s the headset audio format. On a certain console update, the audio format was changed. It sounded really
strange, but I couldn’t figure out what it was, so I messed around with stuff, before eventually changing the headset format to “stereo uncompressed”. That fixed it. It sounded exactly like it did before the update changed it. So, I don’t know, maybe mess
with the headset audio format in the volume and audio output settings, see if that helps at all.

Hi, Dakota my name is Jhon and will be a pleasure help you.

When you plug in your headset into your controller, the audio is directed to both the TV and the headset 1. If you want to hear the audio only through your headset, you can adjust the audio settings on your Xbox One console. Here’s how you can do it:

Press the Xbox button on your controller to open the guide.

Select Profile & system > Settings > General > Volume & audio output.

Under Headset audio, select Headset.

Under Speaker audio, select Do nothing.

This will ensure that the audio is only directed to your headset and not the TV.

If you want to hear the audio through both the TV and the headset, you can adjust the volume of your TV to your desired level

I hope this helps! Don't hesitate to ask if you have any further questions or need additional clarification.

Update: Gaming audio will come via the Headset Audio Adaptor source
www.turtlebeach.com/.../494 making Dolby Digital optical headsets redundant. If you want game/chat audio mix for the Xbox One you have to buy a headset bundled with a audio adaptor or wait until the adaptor is released by Microsoft.

Hello Viking!

I can tell you from personal experience using everything from the xbox issued headsets to my current Astro's, the tv will never mute when you plug in your headphones to the controller.

Here is guide for headphone setup:

https://support.xbox.com/en-US/xbox-one/accessories/connect-compatible-headset

and other options here: https://support.xbox.com/en-US/xbox-one/accessories/stereo-headset-set-up-troubleshoot

Notes

• You might also have game audio coming from your TV. If you don’t want to hear the TV, simply turn down the volume on your TV. (When you plug a headset into the adapter on your controller, sound from the TV is not automatically muted or adjusted.)
• When you plug a compatible headset into your Xbox One Wireless controller, chat audio through Kinect is automatically muted.

I also hear audio through my TV

The Stereo Headset Adapter doesn’t know if you’re using your headset just for chat or for all audio, so TV audio is not automatically muted when you’re using the adapter. You must manually adjust your
TV audio volume.

Hope this helps!

If you hadn’t mentioned the part about the two consoles having the same audio settings, but the two sound different, I would’ve said that maybe it’s the headset audio format. On a certain console update, the audio format was changed. It sounded
really strange, but I couldn’t figure out what it was, so I messed around with stuff, before eventually changing the headset format to “stereo uncompressed”. That fixed it. It sounded exactly like it did before the update changed it. So, I don’t know, maybe
mess with the headset audio format in the volume and audio output settings, see if that helps at all.

I did mess around with the different audio formats. Stereo uncompressed does sound slightly better but I can still tell the audio is distorted. I’ll keep messing with the settings though to see if something clicks