Don't reciece messages since new update

I just got the new update for the Xbox One and everything was fine until I looked at my messages which now is displayed as conversations and they didn't pop up till the third time I checked again. But the problem I am having is that I do not receive any
notifications that I got sent a message and its very annoying. I checked my settings for it and it says everything is on but still dont get a notification so I am not liking this new update so far. Does anyone else have this problem or is it just me for some
reason? If anyone has advice that would be awesome.

:)

 

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do you reciece any error code?

 

Madden 16 digital gift card

Did not reciece my $10 digital gift card for pre ordering madden 2016

 

I have the same issue. There are some things you can try, although none of them worked for me: -

1. Do a full reboot of the console.

2. Disable notifications, reboot the console, then enable them again.

3. Remove your account from the console and re-add it. Be aware that this will also delete your local saves, so they will be synced via Live as you launch each game/app.

4. Do a factory reset of the console.

This is a known issue, however. Someone asked about it on Reddit and one of the dev team replied: -